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I get a blank page on FB when I try to go there on my PC but no problem on my android smart phone

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  • Последний ответ от 8balllee

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I use fire for browser on my PC and just today when I click on the FB icon it goes to my home page but it is blank. I do not have any problems using FB on my smart phone

All Replies (11)

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Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

See also:

Изменено cor-el

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I see you use your email address as username and display name. You can't change the username, but you may want to change your display name that is exposed next to the question and next to replies to 8balllee via the "Edit Profile" link that you can find if you hover your logged in name at the top of the forum page.

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Nothing works. None of the buttons or anything else I click on whole I'm on my blank page

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I can't see where I can delete cookies or anything else you said to delete. Nothing works when I'm on my blank FB page

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Have you tried using Firefox Safe Mode?

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Firefox won't even start in safe mode

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Let’s do a full clean re-install;

Note: Firefox comes in three or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.


Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

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Now I guess I'm really screwed. I un installed Fire Fox and now I can't re install it . I keep getting "DOWNLOAD FAILED" try again. It doesn't matter how many times I try it won't down load. When I hit the run button, internet explorer stops and then restarts and I'm back to square one. I even tried to down load Chrome and one other and I get the same crap every time. I have hours and hours trying to fix this problem. Now I can't hardly do a thing. All my buttons are gone with Firefox. all my book marks are gone. That was a huge mistake to uninstall Fire Fox. My PC is pretty much useless now.

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I'm so pissed off I can't believe you told me to un install Firefox. Now I can't re install it or 3 other browsers I tried. Nothing will download. Before I had everything except face book and now I've got NOTHING. No book marks. I can't pay bills on line. You really screwed me telling me to un install Firefox. My PC is now useless thanks to you.

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