Firefox account Reset Password does not work properly
"Forgot Password?" service does not work properly. Here is what is happening: I enter my email to get a Reset Password Link in my e-mail and Firefox Accounts sends me an email which goes to Spam folder. I open the e-mail and what I see is some kind of source code containing:
ss X-Flow-Id: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx X-Template-Version: x X-Device-Id: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx X-Flow-Begin-Time: numbers X-Uid: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx X-Email-Sender: xxx Content-Type: multipart/mixed; boundary="x+xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx" Message-ID: Date: Sun, 29 Mar 2020 14:17:46 +0000 X-SES-Outgoing: 2020.03.29-................... Feedback-ID: 1.us-west-2.9xxxxxxxxxxxxxxxxxxxxxxxxxxxxx/xxxxxx=:AmazonSES
Need to reset your password?=0A=0AClick the button within the next hour to = create a new password. The request came from the following device:=0A=0A=0A= Firefox on Windows 10=0Anameofcity, ENG, United Kingdom (estimated)=0A= IP address: xxx.xxx.xxx.xxx=0Ax:xx:xx PM (BST) Sunday, Mar 29, 2020=0A=0ACrea= te new password=0Ahttps://accounts.firefox.com/complete_reset_password?uid......etc
Content-Transfer-Encoding: basenumbers Content-Type: encoding type info
, which is not typically normal and should not be exposed in that form as it exposes sensitive information and can be considered a security breach.
I have replaced: the original mix of letters and numbers and IP address with the "xxxxxxxxxxxxxx", wherever only numbers are shown with "numbers", original city/town name with "name of city" so only the Firefox support team will know the details and what exactly is the problem. I can only guess whether this is a system update, encryption issue, cloud or server problem or COVID-19 mutated and can now be transferred to computers as well. Customers should not receive source code in their Firefox Account - Password Reset e-mail! Firefox support team, please fix this!
All Replies (1)
- /questions/1282865 Resetting password for my Firefox account. Email from you is always in code and unreadable.