Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

After updating the 64 bit version of TB via 'Help/About', why has it updated to a 32 bit version?

  • 2 ответа
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от GowerMick

more options

I updated my wifes PC to Version 68.5 (64 bit). After checking Help/About on my own PC, I realised my version was only 68.4.1 (64bit), but I then saw the link to 'Restart to update' which I clicked.

But it updated to 68.5.0 (32 bit) (according to help/about), what is going on?

I updated my wifes PC to Version 68.5 (64 bit). After checking Help/About on my own PC, I realised my version was only 68.4.1 (64bit), but I then saw the link to 'Restart to update' which I clicked. But it updated to 68.5.0 (32 bit) (according to help/about), what is going on?

Все ответы (2)

more options

Do you by any chance have both the windows32bit and the windows64bit programs installed? You should only have one, not both.

Check in these locations: Thunderbird windows64bit would be here: C:\Program Files\Mozilla Thunderbird\

Thunderbird windows32bit would be here: C:\Program Files(86)\Mozilla Thunderbird\

more options

Weirdly enough, I only have the 32 bit version installed (in C:\Program Files\Mozilla Thunderbird\ )

My Wife had problem writing an e-mail, a problem I didn't exist in my copy. So I checked my copy, I'm sure that Help/About showed that I had ver 68.4 (64 bit), which is why I updated the wife's copy to the latest 64bit version, as she only had 32 bit version.

I updated her to ver 68.5 (64 bit). I then decided to update my PC, as this version was later than mine.

I'm beginning to doubt myself now.

Question: If I had updated to ver 68.5 (32bit) in error, would it have cleared the 64bit files from C:\Program Files\Mozilla Thunderbird\ directory?