Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Browser won't stop using Yahoo

more options

I've tried changing the default search engine to Google and got rid of Yahoo among the options. I've removed all the extenions and addons except those specifically installed by Firefox and the utility LastPass which remembers all my passwords. I've done a computer-wide search for Yahoo and can't find anything obvious. I've read all the help files on the subject and followed every step. Still the browser uses Yahoo when I type a search in the address bar. Please help! Yahoo is a terrible search engine. I like Firefox but I'll have to switch if I can't fix this.

I've tried changing the default search engine to Google and got rid of Yahoo among the options. I've removed all the extenions and addons except those specifically installed by Firefox and the utility LastPass which remembers all my passwords. I've done a computer-wide search for Yahoo and can't find anything obvious. I've read all the help files on the subject and followed every step. Still the browser uses Yahoo when I type a search in the address bar. Please help! Yahoo is a terrible search engine. I like Firefox but I'll have to switch if I can't fix this.

Все ответы (8)

more options

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; (<Control> [Mac=<Command>] <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove “ Yahoo “ Anything.

Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine, securedsearch

Now do the same in the computer’s Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the Applications folder. Linux: Check your user manual.

more options

Hello,

If you go into settings. There is a section called "Default Search Engine". Just change this to Google and you should be good to go!

more options

Hi stu.ducklow, in case an "affiliate" is responsible rather than Yahoo itself, could you share the URL of an example results page? It might contain parameters that point toward a particular culprit. (You can copy/paste it from the address bar into a reply.)

FredMcD said

Now do the same in the computer’s Programs Folder.
  • Windows: Start > Control Panel > Uninstall Programs.
  • Mac: Open the Applications folder.
  • Linux: Check your user manual.

More specifically, find your way to this folder:

/Applications/Firefox.app/Contents/Resources/defaults/pref

A file named channel-prefs.js is normal here. Any other file in this folder is suspicious if you do not remember creating it yourself. Remove any such files to a neutral location for further analysis at your leisure.

more options

I've done all the above. I'm using a Mac, so Fred McD's instruction to "do the same thing in the programs folder" would have me looking through the Applications folder. I couldn't see any of the names he mentioned.

I even reset firefox a few weeks ago and it's still happening!

more options

The fact that resetting the browser didn't fix the problem makes jscher2000's suggestion that this could be malware more likely. Please check a few things:

  1. Do you have this or a similar problem in Safari also? Most of the Yahoo redirect malware for Mac I can find documented online messes up Safari also.
  2. Can you search in Google manually by going to the site, or clicking https://www.google.com/search?q=test in Firefox? or does this redirect to Yahoo?
  3. As jscher2000 asked, what is the URL that appears after searching? What files are there at /Applications/Firefox.app/Contents/Resources/defaults/pref (you can press Shift+Cmd+G in Finder and paste this path in)
more options

Here's what happens:

I type "New Hampshire" into my address bar in Firefox and get results from Yahoo.

Same thing with Google Chrome. Takes me to Yahoo results.

Safari works. Same search brings up Google results.

My Firefox prefs show Google as my preferred browser

Checked /Applications/Firefox.app/Contents/Resources/defaults/pref and removed one JS file which I don't remember the name of. Made no changes in search results.

I have only one add-on, Last Pass, a password utililty I don't want to stop using.

I have two plugins, Open H264 and Widevine Content Decryption, both installed by Firefox.

Looks like I'm going to have to start using Safari.

more options

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

more options

stu.ducklow said

I type "New Hampshire" into my address bar in Firefox and get results from Yahoo.

When you type in your query, does Firefox show:

New Hampshire — Search with Google

If No, it shows some other search engine's name:

You'll need to reset your default search engine again, and remove any unwanted intruder through the One-click Search Engines box. See: Change your default search settings in Firefox.

If Yes, it shows Search with Google:

Some kind of external diversion could be happening if it's not caused by an add-on. Rather suspicious that Chrome is also affected!