Please post the website link. This sounds more like a browser problem, or a problem of the site itself. What browser are you using?

Hi I am using Chrome and get this error message:

This site can’t provide a secure connectionis-tracking-link-api-prod.appspot.com uses an unsupported protocol. ERR_SSL_VERSION_OR_CIPHER_MISMATCH

I tried changing to MS Edge and got this error message:

Can’t connect securely to this page This might be because the site uses outdated or unsafe TLS security settings. If this keeps happening, try contacting the website’s owner.

It is happening from emails from the following people I have been following for ages. I have allowed remote content.

www.everywomanover29.com expertphotography.com nontinfoilemf.com

Newsletter from newsletter@everywomanover29.com

when I copied the link it was this rather than going to her website:

https://is-tracking-link-api-prod.appspot.com/api/v1/click/4981460588298240/5453034738941952

Again trying to click link in email from photojosh@expertphotography.com

https://is-tracking-link-api-prod.appspot.com/api/v1/click/6268695614849024/5868797198073856

I even disabled my Virses checker McAfee but still no luck. But I can follow the links from others I follow with no problem. Many thanks for your helping me sort this, it is so frastrating. Amanda

Suggest you double check what you are allowing in the remote content. I would not advise clicking on anything that does not say it is going to where you expect. I do not think anyone would send an email to you posting a link to their website and deliberately send you to a tracking link and not their website, so I would be wondering if the newsletter actually originated with the genuine source.

RE I have allowed remote content. It is auto blocked for your privacy protection. Do you mean you have allowed all remote content ? In Options > Privacy Have you unchecked 'allow remote content in messages' ?

Suggest you do not do that. Select that check box again.

You can allow exceptions. click on 'exceptions' Check to see what you really are allowing.

You could send an email to everywomanover29.com asking if they are sending newsletters with that sort of link. https://www.everywomanover29.com/blog/contact-us/

Check the full headers with an email that does not have any weird link to see if the original has come from same server.

Hi, thanks everyone for you help and advice. I received an email back from the Expertphotography which says:

Thank you for contacting ExpertPhotography. The problem is that since the last update, our email sending system is being blocked by anti-spam / anti-virus software. I am really sorry that we weren't able to solve this issue yet.

So anyone got any thoughts are do I just wait and see it they fix it their end? I have McAfee security.

Many thanks

Amanda

I would strongly recommend you disable an anti spam functions in McAfee. They are known to cause instability in Thunderbird post update and do not offer anything particularly helpful for something so error prone.

Hi Matt, is it safe to disable the spam function in McAfree?

amanda66 said

Hi Matt, is it safe to disable the spam function in McAfree?

Of course it is. I don't have one I am still stubbornly sticking to an anti virus only package because I have issues with the Swiss Army Knife approach the the anti virus companies have taken. They now claim to be expects in spam, Scams, possibly unwanted software, whatever that is and a a bit of a sideline after they drop a firewall into your lap they do a bit of malware detection.

I am one for seeking expert advice. I pay a small fortune for my ESET licences. In the past few years they have been a little disappointing in their detection rates in tests, but NOD32 does it job quietly and without undue intrusion into my working environment. It blocks malware in web pages.

When it comes to spam I use Thunderbird's junk filter. After 10 years of it learning from my choices and false positive corrections, it knows what I consider spam better than I do. NO false positives at all most weeks. That is more than I can say to the one Google insists on forcing me to have. It requires constant monitoring.

I would rather I see a few spam messages than I miss something important because someone in an office on the other side of the world thought they knew what I considered spam better than I did.

Most of these products come with a firewall and few people ask what it does for them, they just accept that it is some function that makes them more secure. These firewalls inevitably do not stop connections from outside of your system. They are all about regulating which of the programs you install con connect to the internet. Somehow it might have missed the point at the anti virus companies, but I have not installed any software in years that did not need internet access, be it a word processor or just some app that asks me to register it. But they give you a firewall, that offers precious little, gets in the way with false blocks and helpful defaults on prompts like "block" so newly installed software does not run.

The reality is they are there to limit the outside access to the internet malware can get if they FAIL to detect it. They call it another line of defense. Like the French Maginot Line in World war II, impregnable until someone just walks around the end of it. Windows has a capable firewall, and it does a pretty good job of protecting you.

The latest "fad" is VPN's. They really offer almost no security at all. They are very handy for getting around geo blocking so you can watch US TV when not in the US, and other location based "rights management" but the real security they offer is questionable. They hide you apparent location on the planet by taking all your internet into a tunnel and dropping you out of it somewhere other than where you are. Then you log into Facebook. Pointless really.

They are also mostly incompatible with the mail protocols. The people running them make you jump though hoops to get Thunderbird or Outlook working correctly. They are excellent for "tunneling" from your home to the office network where you can log into things like you were behind your desk and all of your communication is heavily encrypted.

But don't take my word on it. Take a look at this howtogeek article. It is actually fairly spot on. https://www.howtogeek.com/225385/what%E2%80%99s-the-best-antivirus-for-windows-10-is-windows-defender-good-enough/

If your anti virus is free you might want to look here at some of the things being does to monetize Free anti virus https://www.howtogeek.com/218675/beware-free-antivirus-isnt-really-free-anymore/

The article starts with; Free antivirus applications aren’t what they used to be. Free antivirus companies are now bundling adware, spyware, toolbars, and other junk to make a quick buck.

At one point, free antivirus was just advertising, pushing users to upgrade to the paid products. Now, free antivirus companies are making money through advertising, tracking, and junkware installations.

While McAfee is not specifically mentioned, lots of other products that come highly recommended in many online surveys are.

It pays to think about how the company makes money if you are being offered Free. To borrow somewhat from Robert Heinlein who popularized the phrase in The Moon Is a Harsh Mistress (1966) "there aint no such thing as a free lunch" (TANSTAAFL). The Free in Thunderbird is we are always asking for donations for instance.

Hi Matt, thank you so much for your detailed reply, I shall have a look at the links too. Many thanks for all you advice. Amanda