Search Support

How do I clear my cache?

  • 3 ответа
  • 2 имеют эту проблему
  • 488 просмотров
  • Последний ответ от mmmjv

more options

I'm on an old laptop with an old browser which I can't update. That shouldn't

be an issue because for something that seems to be the solution for like 99.9%

of the problems you get we're told to "clear the cache"

I've looke in both options/ security and options/ privacy. Nothing there about

clearing a cache. Options/ any of the others there's nothing about clearing the

cache. "play DRM content" whatever that is, I have no problem finding that.

That's righ there easy to find us if people use it all the time. But clear the

cache? Nope, that has to be hidden.

Выбранное решение

The problem is that the documentation for Firefox 52 has been replaced on the Mozilla support website with the newer interface.

However, on Firefox 52, the option to clear the cache in the Advanced section of the Firefox settings page. In that section, if you click Network, there should be a Cached Web Content section with a Clear Now button.

Hope this helps.

Прочитайте этот ответ в контексте 👍 1

All Replies (3)

more options

Выбранное решение

The problem is that the documentation for Firefox 52 has been replaced on the Mozilla support website with the newer interface.

However, on Firefox 52, the option to clear the cache in the Advanced section of the Firefox settings page. In that section, if you click Network, there should be a Cached Web Content section with a Clear Now button.

Hope this helps.

Helpful?

more options

In case you need to clear the cookies as well (recommended):

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy -> Firefox will: "Use custom settings for history" -> Cookies: "Show Cookies"

Already posted: "Clear the Cache":

  • Options/Preferences -> Advanced -> Network
    Cached Web Content: "Clear Now"

Helpful?

more options

Thank you both

Helpful?

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.