X
Нажмите здесь, чтобы перейти на мобильную версию сайта.

Форум поддержки

Option or add-on to add a cover note to emails sent by Message Filter rules.

Размещено

Hi,

there are a lot of "standard" emails I send. E.g. a dispatch note comes from a supplier and I forward it on to the warehouse with a cover note "Hi Bob, the attached items should be arriving with you today. If you have any questions just give me a shout!"

Using Message Filters, I can isolate and auto-forward the messages from the suppliers, however I cannot add any message text to the outgoing email. Is there any option, or add-on, that allows me to put some text into the email sent by the filter rule?

Many thanks!

Hi, there are a lot of "standard" emails I send. E.g. a dispatch note comes from a supplier and I forward it on to the warehouse with a cover note "Hi Bob, the attached items should be arriving with you today. If you have any questions just give me a shout!" Using Message Filters, I can isolate and auto-forward the messages from the suppliers, however I cannot add any message text to the outgoing email. Is there any option, or add-on, that allows me to put some text into the email sent by the filter rule? Many thanks!
Цитата

Дополнительные сведения о системе

Приложение

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:71.0) Gecko/20100101 Firefox/71.0

Дополнительная информация

sfhowes
  • Top 10 Contributor
1843 решений 9099 ответов
Размещено

I guess what you would want is a filter action 'Forward with Template', similar to Reply with Template, but I'm not aware of any way to do something like this automatically with a filter. Of course, if the supplier sent the message to the warehouse, with you as a CC, that would eliminate the need for such a filter.

I guess what you would want is a filter action 'Forward with Template', similar to Reply with Template, but I'm not aware of any way to do something like this automatically with a filter. Of course, if the supplier sent the message to the warehouse, with you as a CC, that would eliminate the need for such a filter.
Помогла ли вам это?
Цитата
Размещено

Задавший вопрос

It's just an example - there are many cases where (for various reasons) the email either cannot go directly from A to B or where I want it to come to me (for visibility). This kind of "forward with template" would be super-useful, especially when linked to filter rules.

Do you know if it's technically possible (but nobody has written an add-on for it yet), or if it's not even do-able for a skilled add-on creator?

It's just an example - there are many cases where (for various reasons) the email either cannot go directly from A to B or where I want it to come to me (for visibility). This kind of "forward with template" would be super-useful, especially when linked to filter rules. Do you know if it's technically possible (but nobody has written an add-on for it yet), or if it's not even do-able for a skilled add-on creator?
Помогла ли вам это?
Цитата
sfhowes
  • Top 10 Contributor
1843 решений 9099 ответов
Размещено

It's probably possible to make some kind of 'Forward with Template' action, but unless the forwarding address was the same for all incoming messages, you would need a separate filter for each address. Unlike 'Reply with Template' which replies to the incoming sender. I think the limited demand for such a function would not make the effort to create it worthwhile.

It's probably possible to make some kind of 'Forward with Template' action, but unless the forwarding address was the same for all incoming messages, you would need a separate filter for each address. Unlike 'Reply with Template' which replies to the incoming sender. I think the limited demand for such a function would not make the effort to create it worthwhile.
Помогла ли вам это?
Цитата
Размещено

Задавший вопрос

A separate filter for each case is fine... we already do this with messages that don't need cover notes. It's just frustrating that we can't add messages to the ones that need them - so a person has to do what a robot would be perfectly suited to!

Thanks again for your replies.

A separate filter for each case is fine... we already do this with messages that don't need cover notes. It's just frustrating that we can't add messages to the ones that need them - so a person has to do what a robot would be perfectly suited to! Thanks again for your replies.
Помогла ли вам это?
Цитата
Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.