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Thunderbird opens blank

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this is a surprise. Thunderbird has always been very reliable. but today, after a Restart my thunderbird just opened up blank. No accounts, no folders... nothing (see attached.)

and nothing responds. Edit > Account Settings does nothing.

Help > Troubleshooting information does nothing.

I thought I had pushed my profile onto a seperate partition but I cannot seem to find it now (the profile that is.)

as of 14h52 this afternoon (that is to say 1 hour ago) I had a Profiles.ini file which showed: [Profile2] Name=PeterTB IsRelative=0 Path=/media/peter/Seagate Expansion Drive/data Default=1

[Profile1] Name=Peter Tbird Email IsRelative=0 Path=/media/peter/Internal 250GB/data/Thunderbird/o7z44xbg.default

[Profile0] Name=o7z44xbg.default IsRelative=0 Path=/media/peter/Internal 250GB/data

[General] StartWithLastProfile=1 Version=2

[InstallFDC34C9F024745EB] Default=/media/peter/Seagate Expansion Drive/data

but I am not seeing that Internal250GB partition.

what am I missing here? I expect I can recreate my email accounts by reinstalling Thunderbird and readding all the accounts (three of them) but that would be a hassle.

where has my profile disappeared to?

plus, I cannot even seem to get into Account Setting even if I wanted to recreate my accounts.

this is a surprise. Thunderbird has always been very reliable. but today, after a Restart my thunderbird just opened up blank. No accounts, no folders... nothing (see attached.) and nothing responds. Edit > Account Settings does nothing. Help > Troubleshooting information does nothing. I thought I had pushed my profile onto a seperate partition but I cannot seem to find it now (the profile that is.) as of 14h52 this afternoon (that is to say 1 hour ago) I had a Profiles.ini file which showed: [Profile2] Name=PeterTB IsRelative=0 Path=/media/peter/Seagate Expansion Drive/data Default=1 [Profile1] Name=Peter Tbird Email IsRelative=0 Path=/media/peter/Internal 250GB/data/Thunderbird/o7z44xbg.default [Profile0] Name=o7z44xbg.default IsRelative=0 Path=/media/peter/Internal 250GB/data [General] StartWithLastProfile=1 Version=2 [InstallFDC34C9F024745EB] Default=/media/peter/Seagate Expansion Drive/data but I am not seeing that Internal250GB partition. what am I missing here? I expect I can recreate my email accounts by reinstalling Thunderbird and readding all the accounts (three of them) but that would be a hassle. where has my profile disappeared to? plus, I cannot even seem to get into Account Setting even if I wanted to recreate my accounts.
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  • User Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.97 Safari/537.36

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I should add, I am using Ubuntu 18.04.3 LTS

I should add, I am using Ubuntu 18.04.3 LTS
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Matt
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I have seen some reports where deleting the global-message-db.sqlite from the profile folder helps with this post Thunderbird 68 in every case I have seen so far.

I have seen some reports where deleting the global-message-db.sqlite from the profile folder helps with this post Thunderbird 68 in every case I have seen so far.
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thank you. but strangely I don't even see my old profile any longer.

in the end rather than mess around with trying to get the old version functioning again I did the following: - I took a backup of a Thunderbird profile from my laptop, - installed a fresh version of Thunderbird on my desktop (where I was having trouble), - copied that backup profile to the location teh new install of Thunderbird was expecting. - modified the profiles.ini file to specify the name of this backup profile folder, - launched the new Thunderbird (and "removed" the old Thunderbird.)

and it opened up correctly.

thank you. but strangely I don't even see my old profile any longer. in the end rather than mess around with trying to get the old version functioning again I did the following: - I took a backup of a Thunderbird profile from my laptop, - installed a fresh version of Thunderbird on my desktop (where I was having trouble), - copied that backup profile to the location teh new install of Thunderbird was expecting. - modified the profiles.ini file to specify the name of this backup profile folder, - launched the new Thunderbird (and "removed" the old Thunderbird.) and it opened up correctly.
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deleting "deleting the global-message-db.sqlite" didn't seem to do anything.

deleting "deleting the global-message-db.sqlite" didn't seem to do anything.
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