sync doesn't work
hello i made a fresh install of win10 on new ssd drive install firefox as always sign in with my account to get sync nothing seems to work i tried to reset the password ( i thought the password was wrong) but still nothing...
any help ? thanks
Все ответы (6)
You can open about:sync-log via the location bar to see if there is a recent log available. You can upload a recent log if the log is too big to put in a reply.
https://pastebin.com/MMxBpWCS ---- the first one today
https://pastebin.com/BmFtKugg ----- the last one today too
between them i have dozen of log files...
i forgot on my phone device i still have all my pass and bookmarks even with changing the sync's password
Изменено c0nan63
I've also been having issues getting sync to work correctly between all of my devices.
c0nan63 said
i forgot ... on my phone device i still have all my pass and bookmarks even with changing the sync's password
The first log shows 1573308118435 Sync.Service INFO Mozilla/5.0 (Windows NT 10.0; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0 with today's date.
What's up with that? Might be a compatibility issue with the older version of Sync - "Loading Weave 1.51.0"
Last log shows - User-Agent: Firefox/70.0.1 (Windows NT 10.0; Win64; x64) FxSync/1.72.0.20191030021342.desktop
Beyond that, your data on the Sync server was deleted when you changed the Firefox Account password.
Have you logged in with your phone using the new Firefox Account Password? That should sync the data on that phone to the Sync server, although you will probably be missing some of your data - unless your previous hard drive with Win10 was in reality using Firefox 49.0, which in that case you would also have (probably) lost some data due to the vast difference in Sync & Firefox versions.
Jujaga said
I've also been having issues getting sync to work correctly between all of my devices. https://pastebin.com/PbG4UEsn
1573339243013 Sync.Status DEBUG Status.login: success.login => error.sync.reason.serverMaintenance 1573339243013 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed
As stated - server maintenance - was being performed when that error-log was generated.
If this issue continues, please start your own questions thread so as to not hi-jack the OP's thread. https://support.mozilla.org/en-US/questions/new/desktop
Beyond that, your data on the Sync server was deleted when you changed the Firefox Account password -------> good to know... you loose your password, you loose everything !
Have you logged in with your phone using the new Firefox Account Password? ---------> yes it's logged but i can't synchronise when i hit synchronise now it says never the device appears in manage device but it doesn't synchronise
i tried also the firefox lockwise and try to sync the login and pass from my phone but nothing happen
Изменено c0nan63