X
Нажмите здесь, чтобы перейти на мобильную версию сайта.

Форум поддержки

When I enter account password, inbox says "321 messages to download", re-downloads one message from 10/19/19, then says "no messages to download".

Размещено

Running version 68.2.0 on a Win 10 computer, have checked Windows Firewall to ensure email is allowed access, and checked my incoming server settings are right. No new software installs. No problems downloading from Verizon to my cell phone, but have not been able to download anything more than another copy of a message from 10/19/19 at 7:15 PM since that time.

Running version 68.2.0 on a Win 10 computer, have checked Windows Firewall to ensure email is allowed access, and checked my incoming server settings are right. No new software installs. No problems downloading from Verizon to my cell phone, but have not been able to download anything more than another copy of a message from 10/19/19 at 7:15 PM since that time.

Выбранное решение

Sounds like you have a log jam.

Logon to webmail account via a browser and empty the junk/spam folder.

In Thunderbird click on 'Get Messages'

If still no good In webmail account, read and delete the oldest email that will not download.

In Thunderbird click on 'Get Messages'

Прочитайте этот ответ в контексте 1
Цитата

Дополнительные сведения о системе

Приложение

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:70.0) Gecko/20100101 Firefox/70.0

Дополнительная информация

Toad-Hall
  • Top 10 Contributor
1811 решений 12204 ответов
Размещено

Выбранное решение

Sounds like you have a log jam.

Logon to webmail account via a browser and empty the junk/spam folder.

In Thunderbird click on 'Get Messages'

If still no good In webmail account, read and delete the oldest email that will not download.

In Thunderbird click on 'Get Messages'

Sounds like you have a log jam. Logon to webmail account via a browser and empty the junk/spam folder. In Thunderbird click on 'Get Messages' If still no good In webmail account, read and delete the oldest email that will not download. In Thunderbird click on 'Get Messages'
Помогла ли вам это? 1
Цитата

Задавший вопрос

Thanks, that takes care of it. Really appreciate your help!

Thanks, that takes care of it. Really appreciate your help!
Помогла ли вам это?
Цитата
thundertone 0 решений 2 ответов
Размещено

Is the solution the same for Windows 7?

Is the solution the same for Windows 7?
Помогла ли вам это?
Цитата
Toad-Hall
  • Top 10 Contributor
1811 решений 12204 ответов
Размещено

Полезный ответ

re :Is the solution the same for Windows 7?

Yes.

re :''Is the solution the same for Windows 7?'' Yes.
Помогла ли вам это? 1
Цитата
thundertone 0 решений 2 ответов
Размещено

Toad-Hall said

re :Is the solution the same for Windows 7? Yes.

Thank you!!

''Toad-Hall [[#answer-1265737|said]]'' <blockquote> re :''Is the solution the same for Windows 7?'' Yes. </blockquote> Thank you!!
Помогла ли вам это?
Цитата
Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.