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Thunderbird maps/structure is not loaded

  • 3 ответа
  • 1 имеет эту проблему
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  • Последний ответ от sfhowes

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When Tbird is loaded, no stucture and mails are visible. I can find my passwords of my accounts at that moment. So I know the profile towards my files on the harddrive is right.

Any idea here?

When Tbird is loaded, no stucture and mails are visible. I can find my passwords of my accounts at that moment. So I know the profile towards my files on the harddrive is right. Any idea here?

Выбранное решение

Все ответы (3)

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Did you accidentally hide the Folder Pane? View/Layout/Folders Pane. Press Alt if the Menu Bar with View is hidden.

If the Folder Pane is visible but the folders aren't showing, Help/Troubleshooting Information, click Open Folder, close TB, delete or rename foldertree.json.

http://kb.mozillazine.org/Toolbar_or_windows_layout_not_working

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Thanks for the reply, but this did not help.

Looking along some things showed that I even can see my adressbook. The only thing I don't see are my folders and emails.

Tbird starts with the same screen as when you are new.

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Выбранное решение

If you can see you address book but otherwise TB acts like a new setup, you may have a corrupted prefs.js file:

http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared

https://support.mozilla.org/en-US/questions/1270210