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Thunderbird maps/structure is not loaded

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When Tbird is loaded, no stucture and mails are visible. I can find my passwords of my accounts at that moment. So I know the profile towards my files on the harddrive is right.

Any idea here?

When Tbird is loaded, no stucture and mails are visible. I can find my passwords of my accounts at that moment. So I know the profile towards my files on the harddrive is right. Any idea here?

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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/77.0.3865.90 Safari/537.36

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sfhowes
  • Top 10 Contributor
1648 решений 7924 ответов
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Did you accidentally hide the Folder Pane? View/Layout/Folders Pane. Press Alt if the Menu Bar with View is hidden.

If the Folder Pane is visible but the folders aren't showing, Help/Troubleshooting Information, click Open Folder, close TB, delete or rename foldertree.json.

http://kb.mozillazine.org/Toolbar_or_windows_layout_not_working

Did you accidentally hide the Folder Pane? View/Layout/Folders Pane. Press Alt if the Menu Bar with View is hidden. If the Folder Pane is visible but the folders aren't showing, Help/Troubleshooting Information, click Open Folder, close TB, delete or rename foldertree.json. http://kb.mozillazine.org/Toolbar_or_windows_layout_not_working
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Thanks for the reply, but this did not help.

Looking along some things showed that I even can see my adressbook. The only thing I don't see are my folders and emails.

Tbird starts with the same screen as when you are new.

Thanks for the reply, but this did not help. Looking along some things showed that I even can see my adressbook. The only thing I don't see are my folders and emails. Tbird starts with the same screen as when you are new.
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sfhowes
  • Top 10 Contributor
1648 решений 7924 ответов
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Выбранное решение

If you can see you address book but otherwise TB acts like a new setup, you may have a corrupted prefs.js file:

http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared

https://support.mozilla.org/en-US/questions/1270210

If you can see you address book but otherwise TB acts like a new setup, you may have a corrupted prefs.js file: http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared https://support.mozilla.org/en-US/questions/1270210
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