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The saved passwords stored in my account have disappeared. Anything I can justify myself. Your browsing history has not been cleared.

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The saved passwords stored in my account have disappeared. Anything I can justify myself. Your browsing history has not been cleared.

The saved passwords stored in my account have disappeared. Anything I can justify myself. Your browsing history has not been cleared.
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Дополнительные сведения о системе

Установленные плагины

  • Shockwave Flash 27.0 r0

Приложение

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

Дополнительная информация

FredMcD
  • Top 10 Contributor
4254 решений 59579 ответов
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Separate Security Issue: Update your Flash Player or remove it using these links; Uninstall Flash Player | Windows {web link} Uninstall Flash Player | Mac {web link}

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version 32.0.0.255

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

'''Separate Security Issue:''' Update your Flash Player or remove it using these links; [http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows] {web link} [http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac] {web link} '''Note: Windows users''' should download the '''ActiveX''' for ''Internet Explorer.'' '''and''' the '''plugin''' for ''Plugin-based browsers'' (like Firefox). '''Note: Windows 8 and Windows 10''' have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX. Flash Player '''Version 32.0.0.255 ''' https://get.adobe.com/flashplayer/ Direct link scans current system and browser '''Note: Other software''' is offered in the download. <Windows Only> https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) '''Note: Other software''' is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration
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FredMcD
  • Top 10 Contributor
4254 решений 59579 ответов
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bogi134 said

The saved passwords stored in my account have disappeare

What about the rest of your profile? Settings, bookmarks, history, passwords . . . .

Are you using a password manager add-on/program?


Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

''bogi134 [[#question-1269973|said]]'' <blockquote> The saved passwords stored in my account have disappeare </blockquote> What about the rest of your profile? Settings, bookmarks, history, passwords . . . . Are you using a password manager add-on/program? [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?
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Задавший вопрос

Everything else is there. history, bookmarks. only the passwords have disappeared. I use a firefox sync account with passwords. they disappeared from one moment to the next. safe mode did not help thank you very much

Everything else is there. history, bookmarks. only the passwords have disappeared. I use a firefox sync account with passwords. they disappeared from one moment to the next. safe mode did not help thank you very much
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McCoy
  • Top 10 Contributor
545 решений 5139 ответов
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Hello bogi134, Do you by any chance have any AVG software installed ? If so, would you please take a look at this : https://www.ghacks.net/2019/06/14/if-you-lost-all-passwords-in-firefox-read-this/ https://addons.mozilla.org/en-US/firefox/addon/restore-logins/ https://support.mozilla.org/en-US/kb/passwords-disappearing-avg-security-software?redirectlocale=en-US&redirectslug=passwords-disappearing-avg-security
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