Every time I open firefox it asks me to sign in to my profile. When I do, I have lost all of my bookmarks etc.
I then go into about:profiles and have to delete multiple profiles that have appeared and set my original one to default, which works fine and i have all my bookmarks back. However as soon as I switch my macbook off and on again, I am back to square one and have to delete old profiles and set my old one to default. This is incredibly frustrating.
Дополнительные сведения о системе
- Shockwave Flash 32.0 r0
- User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:69.0) Gecko/20100101 Firefox/69.0
Hi douglasfleming6, to clarify what you see when you start Firefox after a system restart, is it the Profile Manager dialog? This is what it looks like on Windows:
Are you able to Quit and restart Firefox normally until you shut down and restart your Mac? I wonder whether some kind of cleaning software may be removing a critical file at shutdown or startup (the installs.ini and/or profiles.ini files that store your active profile list and designated default).
Hit jscher2000, thanks for your response. It is a mac that I am using so the message I see every time I start up firefox is attached. I can close and start up firefox with my proper profile once I have set it as the default, but as soon as I close down or restart my mac it comes up with that message again when I try to reopen it, and there is a new profile when I go to about:profiles in the search bar. I was also thinking that there may be some critical file issue upon restart, but I did completely remove and reinstall firefox which did not resolve the problem.