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Sync desn't work

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I installed FF 69 on my mac. I installed FF mobile 19 and Lockwise on my iphone. I created a new FF account for syncing, verified the email. I logged into this new account on Mac, and both FF and Lockwise on the iphone. All three 'devices' are shown in account management correctly. I created a test bookmark on a mac and a different one on iphone. But when I try to sync on either of the devices nothing happens. Indicator spins for some time, but nothing gets synced. The account button on a mac should reverse white/black colors during sync process but it doesn't. And the end of sync log shows this. I'm no expert but it looks like some login fail although I am successfully logged in to my ff account on all of the devices.

1567852506886 Sync.Status DEBUG Status.login: success.status_ok => error.login.reason.network 1567852506886 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1567852506886 Sync.Status DEBUG Status.login: error.login.reason.network => error.login.reason.network 1567852506886 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1567852506886 Sync.ErrorHandler ERROR Sync encountered a login error 1567852506887 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1567852506887 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1567852506889 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.js:984:15) JS Stack trace: onNotify@service.js:984:15 1567852506889 Sync.Service DEBUG Not syncing: login returned false.

I installed FF 69 on my mac. I installed FF mobile 19 and Lockwise on my iphone. I created a new FF account for syncing, verified the email. I logged into this new account on Mac, and both FF and Lockwise on the iphone. All three 'devices' are shown in account management correctly. I created a test bookmark on a mac and a different one on iphone. But when I try to sync on either of the devices nothing happens. Indicator spins for some time, but nothing gets synced. The account button on a mac should reverse white/black colors during sync process but it doesn't. And the end of sync log shows this. I'm no expert but it looks like some login fail although I am successfully logged in to my ff account on all of the devices. 1567852506886 Sync.Status DEBUG Status.login: success.status_ok => error.login.reason.network 1567852506886 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1567852506886 Sync.Status DEBUG Status.login: error.login.reason.network => error.login.reason.network 1567852506886 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1567852506886 Sync.ErrorHandler ERROR Sync encountered a login error 1567852506887 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1567852506887 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1567852506889 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.js:984:15) JS Stack trace: onNotify@service.js:984:15 1567852506889 Sync.Service DEBUG Not syncing: login returned false.