X
Нажмите здесь, чтобы перейти на мобильную версию сайта.

Форум поддержки

Firefox Sync account keeps logging me out

Rob
Размещено

Starting within the past week, Firefox logs me out of Sync whenever I close it (and possibly also randomly when I don't log out).

My bookmarks and passwords are still present but I can't, for example, send/receive shared pages from other devices. "Send to another device" appears to work but doesn't actually send until I open the menu and "click here to sign in" (or whatever), then it *instantly* signs in.

I've never used a master password, and Privacy options are set to "Remember History". A couple times recently it's suddenly "forgotten" my device name, so my laptop shows up 4 or 5 times on other devices. I only recently was forced to switch to "stupid Windows 10" which is painful with only 2gb RAM, but I assume that's not related...

In "about:sync-log" there are plenty of "error-sync" log files (I'm not sure whether this is normal, or if there should be zero?)

Here my sync-errror file from today alone: https://pastebin.com/gsUb85tU -- ( potentially identifying data has been {**deleted**}. )

Starting within the past week, Firefox logs me out of Sync whenever I close it (and possibly also randomly when I don't log out). My bookmarks and passwords are still present but I can't, for example, send/receive shared pages from other devices. "Send to another device" appears to work but doesn't actually send until I open the menu and "click here to sign in" (or whatever), then it *instantly* signs in. I've never used a master password, and Privacy options are set to "Remember History". A couple times recently it's suddenly "forgotten" my device name, so my laptop shows up 4 or 5 times on other devices. I only recently was forced to switch to "stupid Windows 10" which is painful with only 2gb RAM, but I assume that's not related... In "about:sync-log" there are plenty of "error-sync" log files (I'm not sure whether this is normal, or if there should be zero?) Here my sync-errror file from today alone: https://pastebin.com/gsUb85tU -- ( potentially identifying data has been {**deleted**}. )
Цитата

Дополнительные сведения о системе

Приложение

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:67.0) Gecko/20100101 Firefox/67.0

Дополнительная информация

hellosct1 15 решений 149 ответов
Размещено

Hi,

I think you can try to repair in safe mode

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

best regard

Hi, I think you can try to repair in safe mode https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode best regard
Помогла ли вам это?
Цитата
Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.