Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Поиск в поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Why am I now being asked to log in to get to my email account

  • 2 ответа
  • 1 имеет эту проблему
  • 81 просмотр
  • Последний ответ от christ1
  • Архивировано

Philip Fournier
Philip Fournier

I have been a customer of Thunderbird. I have never had an Google email account. Today, when I try to get my email, I am being asked to create a new account??? I can not get my email. It has been hijacked. What is going on please? I just want to get to my email like I always have, not log in to a new account. Thank you. Philip

I have been a customer of Thunderbird. I have never had an Google email account. Today, when I try to get my email, I am being asked to create a new account??? I can not get my email. It has been hijacked. What is going on please? I just want to get to my email like I always have, not log in to a new account. Thank you. Philip

Все ответы (2)

Timotax
Timotax

Hello,

I transfered your question to the Helpdesk.

Bye

christ1
christ1
  • Top 25 Contributor
  • Moderator

Did the new account wizard come up?