X
Нажмите здесь, чтобы перейти на мобильную версию сайта.

Форум поддержки

I keep getting notices from various websites saying that they will soon reject “outdated, unsecured browsers” like Firefox. ???

Размещено

What’s happening that I keep getting these warnings?

What’s happening that I keep getting these warnings?
Цитата

Дополнительные сведения о системе

Приложение

  • User Agent: Mozilla/5.0 (iPad; CPU OS 12_1_4 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) FxiOS/15.1b14275 Mobile/16D57 Safari/605.1.15

Дополнительная информация

jscher2000
  • Top 10 Contributor
8633 решений 70607 ответов
Размещено

Hi Jass1, are you getting this message when you visit the sites using Firefox for iOS on your phone/tablet, or when you visit the sites using a desktop/laptop computer (Windows, Mac, Linux)?

(Not sure if it's an "April Fool's" prank or something else.)

Hi Jass1, are you getting this message when you visit the sites using Firefox for iOS on your phone/tablet, or when you visit the sites using a desktop/laptop computer (Windows, Mac, Linux)? (Not sure if it's an "April Fool's" prank or something else.)
Помогла ли вам это? 0
Цитата
Размещено

Задавший вопрос

The message is on my iPhone or iPad. On my pc it usually just freezes and if I call customer service I’m told I need to use a different browser. That’s been happening for months but lately I’m told Firefox won’t work after June, e.g., on eBay.

The message is on my iPhone or iPad. On my pc it usually just freezes and if I call customer service I’m told I need to use a different browser. That’s been happening for months but lately I’m told Firefox won’t work after June, e.g., on eBay.
Помогла ли вам это?
Цитата
jscher2000
  • Top 10 Contributor
8633 решений 70607 ответов
Размещено

eBay won't support Firefox any more after June? Firefox is on their recommended browser list: https://www.ebay.com/help/policies/resolving-technical-issues/technical-issues?id=4220

I read that eBay will stop allowing TLS 1.0 connections, and possibly TLS 1.1 connections. No worries: Firefox on PCs has supported TLS 1.2 connections for a long time, so you should be fine. (This assumes you haven't gone into the settings and disabled TLS 1.2, which most likely you haven't.)

Firefox on iOS uses components provided by Safari, so I can't say for sure how that works.

In both cases, you can use the PayPal test page to see whether TLS 1.2 is supported: https://www.paypal.com/us/smarthelp/article/how-do-i-check-and-update-my-web-browser-faq3893

eBay won't support Firefox any more after June? Firefox is on their recommended browser list: https://www.ebay.com/help/policies/resolving-technical-issues/technical-issues?id=4220 I read that eBay will stop allowing TLS 1.0 connections, and possibly TLS 1.1 connections. No worries: Firefox on PCs has supported TLS 1.2 connections for a long time, so you should be fine. (This assumes you haven't gone into the settings and disabled TLS 1.2, which most likely you haven't.) Firefox on iOS uses components provided by Safari, so I can't say for sure how that works. In both cases, you can use the PayPal test page to see whether TLS 1.2 is supported: https://www.paypal.com/us/smarthelp/article/how-do-i-check-and-update-my-web-browser-faq3893

Изменено jscher2000

Помогла ли вам это? 0
Цитата
Размещено

Задавший вопрос

So I was trying to check out on a website (gekks) using PayPal and it just spooled endlessly, so I called customer service and they said I needed to use safari or google chrome, which I won’t.

So I was trying to check out on a website (gekks) using PayPal and it just spooled endlessly, so I called customer service and they said I needed to use safari or google chrome, which I won’t.
Помогла ли вам это? 0
Цитата
bellalupo 0 решений 3 ответов
Размещено

How do we reach the correct Firefox tech support to resolve eBay claiming my updated Firefox IOS version 18.1 is outdated?

How do we reach the correct Firefox tech support to resolve eBay claiming my updated Firefox IOS version 18.1 is outdated?
Помогла ли вам это?
Цитата
jscher2000
  • Top 10 Contributor
8633 решений 70607 ответов
Размещено

Hi bellalupo, I don't know how eBay's script decides which browser to call outdated.

Here are two things you could try:

(1) Submit a web compatibility report

https://webcompat.com/

(2) File a Firefox for iOS bug

https://bugzilla.mozilla.org/

Ultimately, someone may need to reach out to eBay/PayPal to clear it up.

Hi bellalupo, I don't know how eBay's script decides which browser to call outdated. Here are two things you could try: (1) Submit a web compatibility report https://webcompat.com/ (2) File a Firefox for iOS bug https://bugzilla.mozilla.org/ Ultimately, someone may need to reach out to eBay/PayPal to clear it up.
Помогла ли вам это?
Цитата
Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.