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when open youtube get a persons channel (The Moon) that flashes and can't click or get out of it. Only happens in Firefox when remember history is on.

  • 13 ответов
  • 1 имеет эту проблему
  • 52 просмотра
  • Последний ответ от FredMcD

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Am I hacked? When I turn off remember history youtube behaves normally in firefox browser. No problems in Chrome. I'm not subscribed to this guy.

Выбранное решение

Okay, I cleared my youtube history using Chrome because youtube wouldn't work in firefox. Issue seems to be gone even when logged into google on firefox. Thanks!

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All Replies (13)

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Separate Issue; Your System Details shows;

Extensions

Kaspersky Password Manager 3.9.22 (kpm_win_add_on@kaspersky) Kaspersky Password Manager 4.1.7 (kpm_win_add_on_9.0@kaspersky)
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

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Please explain the problem in detail. What happens? What is the exact error messages?

What do you mean by; . . . persons channel (The Moon) that flashes . . . can't click or get out of it . . .

demaere.c said

Am I hacked?

Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

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Hi I uninstalled kasperski password manager an re-installed it. Still the same. I uninstalled mozilla and reinstalled it, still the same. I can't use youtube anymore if I'm logged into google account. But can be logged in and use it on chrome. When I go to www.youtube.com it directs me to the usual youtube page. Then after a few seconds the page gets directed to a channel on youtube called "The Moon". Then his page flashes up and down on the screen and I can't click on anything or search anything the page is unresponsive. All I can do is exit firefox.

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This is a screen shot but the page jumps

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Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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Hi, FredMcD, I deleted cookies and cache and disabled hardware accelerator but the problem persists. I also have another problem which is I had to delete one of my email addresses, seems that firefox is using it? I can't delete that firefox account now.  :( Is this the problem?

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So which YT site is it? I use YT on firefox and Chrome and have no issues your having. Sounds like you got something installed watching your actions and giving you popups.

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So you think it's malware? I have Malwarebytes and an antivirus. It only happens when I'm logged into my google account and when on Firefox. And today it is a different channel I'm being redirected to. It is a channel I'm subscribed to.

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clearing cache seemed to fix it. First time tried I didn't wait till it said it was done I guess... Does this mean it's not malware? Thanks for all the help.

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Nope it's back!!!!

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Выбранное решение

Okay, I cleared my youtube history using Chrome because youtube wouldn't work in firefox. Issue seems to be gone even when logged into google on firefox. Thanks!

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That was very good work. Well done. Please flag your last post as Solved Problem so others will know.