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Regression: Marking a new Inbox message unread doesn't turn off "new mail" icon

  • 4 ответа
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от louis.krupp

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The scenario:

1. The "new mail" icon appears in my Windows 7 notification area. 2. I go to my Thunderbird window and click on "Get Messages." 3. New messages show as unread, with a green dot. 4. Not wanting to read any of the messages right away, I pick a message and click on the green dot, marking the message as unread.

In previous versions of Thunderbird, the "new mail" icon would disappear. This was a good thing.

In the current version, the "new mail" icon stays up. This is not good.

My current Application Basics:


 Application Basics
   Name: Thunderbird
   Version: 60.4.0
   Build ID: 20181217101353
   Update Channel: release
   User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:60.0) Gecko/20100101 Thunderbird/60.4.0
   OS: Windows_NT 6.1
   Multiprocess Windows: 0/0 (Disabled)
   Web Content Processes:
   Stylo: content = true (enabled by default), chrome = true (enabled by default)
   Enterprise Policies:
   Google Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
 Mail and News Accounts
   account1:
     INCOMING: account1, , (pop3) mail.indra.com:110, alwaysSTARTTLS, passwordCleartext
     OUTGOING: , smtp.indra.com:587, alwaysSTARTTLS, passwordCleartext, true
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
 Crash Reports for the Last 3 Days
 All Crash Reports
 Extensions
     Name
     Version
     Enabled
     ID
       Lightning
       6.2.4
       true
       {e2fda1a4-762b-4020-b5ad-a41df1933103}
       Mailbox Alert
       0.18.0
       true
       {9c21158b-2c76-4d0a-980a-c51fc9cefaa7}
 Security Software
   Type: Name
     Antivirus:
     Antispyware:
     Firewall:
The scenario: 1. The "new mail" icon appears in my Windows 7 notification area. 2. I go to my Thunderbird window and click on "Get Messages." 3. New messages show as unread, with a green dot. 4. Not wanting to read any of the messages right away, I pick a message and click on the green dot, marking the message as unread. In previous versions of Thunderbird, the "new mail" icon would disappear. This was a good thing. In the current version, the "new mail" icon stays up. This is not good. My current Application Basics: Application Basics Name: Thunderbird Version: 60.4.0 Build ID: 20181217101353 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:60.0) Gecko/20100101 Thunderbird/60.4.0 OS: Windows_NT 6.1 Multiprocess Windows: 0/0 (Disabled) Web Content Processes: Stylo: content = true (enabled by default), chrome = true (enabled by default) Enterprise Policies: Google Key: Missing Mozilla Location Service Key: Missing Safe Mode: false Mail and News Accounts account1: INCOMING: account1, , (pop3) mail.indra.com:110, alwaysSTARTTLS, passwordCleartext OUTGOING: , smtp.indra.com:587, alwaysSTARTTLS, passwordCleartext, true account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext Crash Reports for the Last 3 Days All Crash Reports Extensions Name Version Enabled ID Lightning 6.2.4 true {e2fda1a4-762b-4020-b5ad-a41df1933103} Mailbox Alert 0.18.0 true {9c21158b-2c76-4d0a-980a-c51fc9cefaa7} Security Software Type: Name Antivirus: Antispyware: Firewall:

Все ответы (4)

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Perhaps disable the add-on mailbox alert and see if you still see the issue. If not you might want to discuss the issue with the add-on author.

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I disabled and deleted all add-ons, including the mailbox alert. Unfortunately, nothing changed.

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I would recommend a rebuild of the notification area icon cache:

https://www.sevenforums.com/tutorials/13102-notification-area-icons-reset.html

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I backed up my system -- the reset batch file does stuff with the registry -- and tried it. It didn't change Thunderbird's behavior, but now I have a fresh backup, and that's a good thing.