Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Firefox Sync isn't syncing add-ons to my laptop. I have enabled it and restarted. Help?

  • 7 ответов
  • 1 имеет эту проблему
  • 806 просмотров
  • Последний ответ от FFus3r

more options

I have recently bought a new laptop, I've installed Firefox, logged into Sync checked all the boxes to sync everything but my add-ons aren't syncing.

What should I do?

P.S. I've already restarted my PC and disabled Avast.

I have recently bought a new laptop, I've installed Firefox, logged into Sync checked all the boxes to sync everything but my add-ons aren't syncing. What should I do? P.S. I've already restarted my PC and disabled Avast.

Выбранное решение

So... I just pressed refresh sync on both laptops at the same time and it fixed it. Everything synced :D

Thanks for your help.

Прочитайте этот ответ в контексте 👍 0

Все ответы (7)

more options

Are you syncing from same version or a different version?

more options

I think they're the same version unless there was a new one yesterday.

more options

It is possible the other has not updated. Please go the 3 Bar Menu --> Help --> About on both Systems to find version # or/and start Update if is not updated yet.

more options

be sure its same version.

more options

They are indeed both on the same version, 62.0

more options

Выбранное решение

So... I just pressed refresh sync on both laptops at the same time and it fixed it. Everything synced :D

Thanks for your help.

more options

i am glad to hear that your problem has been resolved.

Thank you for contacting Mozilla Support.