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I am having more than one issue. I seem to be having them all! I only have an LG Aristo2 to use. Because I'm a freelance writer that writes about criminal justice reform I've become a target by someone, I do not know who. This is my 6th or 8th phone in less than 3 years. I was told by my carrier that this is a personal attack on me and to change my name. I went to a company, "I Droid" for help, or course they told me don't you know your on the least secure device! They recommended an I Phone at the least, however I can not afford one. The next suggestion was to use your company as my Internet browser, I hope that's correct, anyway with Firefox. This is the second time I have tried to use your services and nothing seems to be working right. I am not educated like a lot of young people have been about the internet, social media or smart phones, laptop's and computers. My education has come from trial and error, watching educational video, reading ect. But I just don't have all the information to protect myself it seems fast enough. What if anything can you tell me in short that may help, before I uninstall again from these issues? Thank you

I am having more than one issue. I seem to be having them all! I only have an LG Aristo2 to use. Because I'm a freelance writer that writes about criminal justice reform I've become a target by someone, I do not know who. This is my 6th or 8th phone in less than 3 years. I was told by my carrier that this is a personal attack on me and to change my name. I went to a company, "I Droid" for help, or course they told me don't you know your on the least secure device! They recommended an I Phone at the least, however I can not afford one. The next suggestion was to use your company as my Internet browser, I hope that's correct, anyway with Firefox. This is the second time I have tried to use your services and nothing seems to be working right. I am not educated like a lot of young people have been about the internet, social media or smart phones, laptop's and computers. My education has come from trial and error, watching educational video, reading ect. But I just don't have all the information to protect myself it seems fast enough. What if anything can you tell me in short that may help, before I uninstall again from these issues? Thank you

Выбранное решение

Hi Joslyn, do you use Android security apps to protect your device from bad software? That might be the first thing to do before figuring out how to make Firefox work. You can search in the Google Play app for those.

But if Firefox is not working, could you describe the problem in more detail? I don't know where to start with "nothing seems to be working right." For example, do you have errors loading web pages? Is there a message with the error, or is the page blank, etc.

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Выбранное решение

Hi Joslyn, do you use Android security apps to protect your device from bad software? That might be the first thing to do before figuring out how to make Firefox work. You can search in the Google Play app for those.

But if Firefox is not working, could you describe the problem in more detail? I don't know where to start with "nothing seems to be working right." For example, do you have errors loading web pages? Is there a message with the error, or is the page blank, etc.