emails not coming through
I have taken over as Clerk to St Mary Hoo and have been given a new laptop with all the software installed. New emails are not coming through and although I can send emails the system does not save to SENT items. I need to be able to speak to someone to help me.
Выбранное решение
Hi stmaryhoo, Could you try the solutions in the following article, and see if any of them help: Cannot receive messages
If the problem still occurs, we'll need some more info about your Thunderbird setup.
- Go to [=] > Help > Troubleshooting Information then click Copy text to Clipboard.
- Go to https://pastebin.mozilla.org/ and go to Edit > Paste to paste the info from your Troubleshooting Information page.
- In Firefox, click on the three dots to the right of the address, and select Copy Link.
- Open a reply to this post, and go to Edit > Paste to paste the link to your troubleshooting information.
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Выбранное решение
Hi stmaryhoo, Could you try the solutions in the following article, and see if any of them help: Cannot receive messages
If the problem still occurs, we'll need some more info about your Thunderbird setup.
- Go to [=] > Help > Troubleshooting Information then click Copy text to Clipboard.
- Go to https://pastebin.mozilla.org/ and go to Edit > Paste to paste the info from your Troubleshooting Information page.
- In Firefox, click on the three dots to the right of the address, and select Copy Link.
- Open a reply to this post, and go to Edit > Paste to paste the link to your troubleshooting information.