I keep getting the pop-up that wants "master security password." The other answer was not helpful in this instance as I cannot find my master password.
This is prohibiting me from using my computer. Please respond as soon as possible. Thank you
This is prohibiting me from using my computer. Please respond as soon as possible. Thank you
Все ответы (2)
Did you install something? This could be ransomware.
Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?
http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia
You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no
Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.
Can you attach a screenshot?
- https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem
- use a compressed image type like PNG or JPG to save the screenshot