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Can't play HBO

  • 7 ответов
  • 1 имеет эту проблему
  • 73 просмотра
  • Последний ответ от relm

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just download the most recent firefox onto a new computer running windows 10 home and when i try to play HBO NOW streams, nothing comes out. It just sits there loading. was working fine on the last computer which i'm pretty sure firefox was up to date on

just download the most recent firefox onto a new computer running windows 10 home and when i try to play HBO NOW streams, nothing comes out. It just sits there loading. was working fine on the last computer which i'm pretty sure firefox was up to date on

Все ответы (7)

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Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}

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Thanks fred!

safemode didn't work and unfortunately I see no shield icon in the left of the address bar

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Does other Browser show the same problem?

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Separate Security Issue, please update your Flash Player Version: 30.0.0.113 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Hi, One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection https://support.mozilla.org/en-US/kb/tracking-protection

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WestEnd said

Does other Browser show the same problem?

what do you mean by show? The website loads just the stream stalls. Amazon video works, netflix works.

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Pkshadow said

Separate Security Issue, please update your Flash Player Version: 30.0.0.113 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only> Hi, One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection https://support.mozilla.org/en-US/kb/tracking-protection

ugh i just updated the dam thing. Thanks shadow! updating seemed to do the trick. works fine now, thank you so much for all your help everyone!

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Hmmm I take it back, updating the flash player didn't completely fix the issue. It made the hang ups a little less frequent though. But the stream still hangs more often than not