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All of my bookmarks are gone and I am unable to restore them. Please advise what has happened?

  • 3 ответа
  • 1 имеет эту проблему
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  • Последний ответ от FredMcD

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I updated FireFox and all of my bookmarks are gone. I have tired to Restore and get the following message:

Unable to process the backup file.

I have tired everything that has been posted and nothing is working. I use FireFox at work, so I have lost a lot of these.

Juliet

Все ответы (3)

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Adobe PDF Plug-In For Firefox and Netscape 11.0.0 Adobe PDF Plug-In For Firefox and Netscape 15.8.20082
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Adobe PDF Plug-In For Firefox and Netscape: Adobe Reader Note: Other Software is offered in the download.


Separate Security Issue: Update your Flash Player or remove it using these links; http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 29.0.0.171

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

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Shereketha said

I updated FireFox and all of my bookmarks are gone

Try rebooting the computer. Is the problem still there?


Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

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Shereketha said

I updated FireFox

Your system details shows you are using Firefox 46 Is this correct?

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0