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My newtab page is always blank i want to go back to about:newtab but the addon doesn't help

  • 13 ответов
  • 1 имеет эту проблему
  • 8 просмотров
  • Последний ответ от Murphy

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Some time ago i had a problem with a malware toolbar. I uninstalled it and got rid of all the extensions and add-ons that were related or even kind of suspicious and it solved the problems. But since I solved this problem, i can't get to set my newtab page, i can only see a blank page. I would like to go back to the about:newtab menu and i know it can't be done with the add-on for that, but i tried to put different urls with it and it didn't work with any of them. Again, this is the only problem i'm having now, i don't have any suspicious add-ons or extensions.

Thanks for the help.

Some time ago i had a problem with a malware toolbar. I uninstalled it and got rid of all the extensions and add-ons that were related or even kind of suspicious and it solved the problems. But since I solved this problem, i can't get to set my newtab page, i can only see a blank page. I would like to go back to the about:newtab menu and i know it can't be done with the add-on for that, but i tried to put different urls with it and it didn't work with any of them. Again, this is the only problem i'm having now, i don't have any suspicious add-ons or extensions. Thanks for the help.

Выбранное решение

'Not giving up just yet .....

Would you take a look at this thread :

https://support.mozilla.org/en-US/questions/1185222


The last time you used New Tab Override, did you have the new tab set to be blank  ?

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Все ответы (13)

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Hi Basset94,

Apparantly your New Tab Override extension isn't working the way it should :

https://github.com/cadeyrn/newtaboverride/issues

Maybe you could disable the extension (for now) and see if that will bring back the default New Tab Page .

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Hi Murphy,

Thanks for your suggestion, I tried it and didn't solve it, still blank.

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Hi, does it not have a Gear Icon in the Top Right Corner ? Where you would re-enable the options ?

Please update your Flash 27.0 r0 Flash Player Version: 29.0.0.140 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Please let us know if this solved your issue or if need further assistance.

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Basset94 said

Hi Murphy, Thanks for your suggestion, I tried it and didn't solve it, still blank.

Bummer  !

Would you take a look at these articles please  ?

https://support.mozilla.org/en-US/kb/about-new-tab-page

and :

https://support.mozilla.org/en-US/kb/thumbnails-new-tab-page-missing-how-get-them-back

and finally :

https://support.mozilla.org/en-US/kb/hide-or-display-content-new-tab

Any good  ?

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Murphy said

Basset94 said
Hi Murphy, Thanks for your suggestion, I tried it and didn't solve it, still blank.

Bummer  !

Would you take a look at these articles please  ?

https://support.mozilla.org/en-US/kb/about-new-tab-page

and :

https://support.mozilla.org/en-US/kb/thumbnails-new-tab-page-missing-how-get-them-back

and finally :

https://support.mozilla.org/en-US/kb/hide-or-display-content-new-tab

Any good  ?

I'm sorry again Murphy but none of that helped

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HI, Please : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0.2 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

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Pkshadow said

Hi, does it not have a Gear Icon in the Top Right Corner ? Where you would re-enable the options ? Please update your Flash 27.0 r0 Flash Player Version: 29.0.0.140 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only> Please let us know if this solved your issue or if need further assistance.

Hello Pkshadow,

I'll add a screenshot of what i see in the new tab, but there isn't a Gear Icon. I also updated flashplayer but nothing changed, thanks for trying!

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Could you verify the "address" of your new tab page? This usually isn't visible in the address bar, but if it is, please copy/paste that into a reply.

Otherwise, you can check using the Page Info dialog. Either:

  • right-click a blank area of the page and choose View Page Info
  • (menu bar) Tools menu > Page Info

To the right of Address, you'll see the address. You can triple-click it to select it, then either use Ctrl+C or right-click > Copy.

(The built-in new tab page has the address about:newtab)

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Выбранное решение

'Not giving up just yet .....

Would you take a look at this thread :

https://support.mozilla.org/en-US/questions/1185222


The last time you used New Tab Override, did you have the new tab set to be blank  ?

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If you had the New Tab Override set to display the new tab as a blank page, and the extension fails to work now - maybe you could post here :

https://github.com/cadeyrn/newtaboverride/issues

Also see some of the reviews :

https://addons.mozilla.org/en-US/firefox/addon/new-tab-override/reviews/

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Murphy said

'Not giving up just yet ..... Would you take a look at this thread : https://support.mozilla.org/en-US/questions/1185222

The last time you used New Tab Override, did you have the new tab set to be blank  ?

Thank you very much Murphy, it seems like the problem is gone! Third time is the charm.

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Oops ......

Изменено Happy112

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Basset94 said

Thank you very much Murphy, it seems like the problem is gone!

My pleasure, Basset94 - 'sure am glad things are back to normal  !