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History gets deleted after a month

  • 27 ответов
  • 1 имеет эту проблему
  • 55 просмотров
  • Последний ответ от Frejoh466

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So after I updated to firefox q it keeps deleting my history after a month.

I installed fresh firefox and new profile in November, but if I go to my history I only find February, so November, December, and January is gone. In settings I have it to save my history but it still delete everything older than a month.

Все ответы (20)

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Are you saying entries are removed after 30 days, or at the end of the month?

Profile data can be removed or not recorded several ways;

  • 1) Running Firefox in Private Mode (nothing is recorded)
  • 2) Privacy settings; (In the address bar, type about:preferences#privacy<enter>)
  • 3) Many disk cleaners and anti-virus type programs can remove data from browsers. Open their settings and have them leave the browsers alone.
  • 4) Mal-ware.
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FredMcD said

Are you saying entries are removed after 30 days, or at the end of the month? Profile data can be removed or not recorded several ways;
  • 1) Running Firefox in Private Mode (nothing is recorded)
  • 2) Privacy settings; (In the address bar, type about:preferences#privacy<enter>)
  • 3) Many disk cleaners and anti-virus type programs can remove data from browsers. Open their settings and have them leave the browsers alone.
  • 4) Mal-ware.

Not sure if it monthly or after 30 days, I just see history for February and Mars, and don't know if I can see the specific date in History.

1. Not running in Private Mode. 2. I have it on "Firefox will remember history. 3. Not running any disk cleaners. 4. Unlikely to be infected.

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Each day, open the History Manager <Control><Shift> H Find out what the earliest date is. How long/when does this change?


Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.

This will show us your system details. No Personal Information Is Collected.

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Application Basics


Name: Firefox Version: 59.0b5 Build ID: 20180128191456 Update Channel: beta User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:59.0) Gecko/20100101 Firefox/59.0 OS: Windows_NT 10.0 Multiprocess Windows: 2/2 (Enabled by default) Web Content Processes: 5/4 Stylo: content = true (enabled by default), chrome = false (disabled by default) Google Key: Found Mozilla Location Service Key: Found Safe Mode: false

Crash Reports for the Last 3 Days


All Crash Reports

Firefox Features


Name: Activity Stream Version: 2018.01.18.1095-7f6ab9f3 ID: activity-stream@mozilla.org

Name: Application Update Service Helper Version: 2.0 ID: aushelper@mozilla.org

Name: Firefox Screenshots Version: 25.0.0 ID: screenshots@mozilla.org

Name: Follow-on Search Telemetry Version: 0.9.6 ID: followonsearch@mozilla.com

Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org

Name: Photon onboarding Version: 1.0 ID: onboarding@mozilla.org

Name: Pocket Version: 1.0.5 ID: firefox@getpocket.com

Name: Shield Recipe Client Version: 80 ID: shield-recipe-client@mozilla.org

Name: Web Compat Version: 1.1 ID: webcompat@mozilla.org

Extensions


Name: Cookie AutoDelete Version: 2.1.2 Enabled: true ID: CookieAutoDelete@kennydo.com

Name: LastPass: Free Password Manager Version: 4.2.3.20 Enabled: true ID: support@lastpass.com

Name: Reddit Enhancement Suite Version: 5.10.3 Enabled: true ID: jid1-xUfzOsOFlzSOXg@jetpack

Name: uBlock Origin Version: 1.15.10 Enabled: true ID: uBlock0@raymondhill.net

Name: uMatrix Version: 1.3.2 Enabled: true ID: uMatrix@raymondhill.net

Security Software


Type:

Type:

Type: Windows Firewall

Graphics


Features Compositing: Direct3D 11 (Advanced Layers) Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. 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(adapter LUID: 000000000000819b) EGL_VERSION: 1.4 (ANGLE 2.1.0.db3422764a9b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_ANGLE_display_robust_resource_initialization WebGL 2 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 670 Direct3D11 vs_5_0 ps_5_0) WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.db3422764a9b) WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_robust_resource_initialization GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Direct2D: true Off Main Thread Painting Enabled: true DirectWrite: true (10.0.16299.15) GPU #1 Active: Yes Description: NVIDIA GeForce GTX 670 Vendor ID: 0x10de Device ID: 0x1189 Driver Version: 23.21.13.9065 Driver Date: 1-3-2018 Drivers: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5601d21ccd639df9\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository

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Did not know I could see the date it was added, but the first entry is 2/24/2018.

I have been using Firefox for around mid November 2017

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I called for more help. As I told you before;

Each day, open the History Manager <Control><Shift> H
Find out what the earliest date is.
How long/when does this change?
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The first entry is 2/25/2018, 8:34 AM. 5 Hours ago it had the 2/24/2018 entry, I was AFK or watching youtube during that time, so no programs or other things was started. So it most likely was Firefox that deleted the history.

Firefox seems to only keep a week of history and not a month.

Изменено Frejoh466

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Frejoh466 said

I was AFK

What is that, please?

Keep checking the history each day.

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FredMcD said

Frejoh466 said
I was AFK

What is that, please?

Keep checking the history each day.

I was away from keyboard. So my computer turned on the screen saver due to inactivity.

Last entry is still 2/25/2018, 8:34 AM. I'll check time to time and see when the change happens. Think it's going to purge the history somewhere around 10:00-13:00 tomorrow, but I will report back next time it happens.

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Last entry is 2/25/2018, 6:37 PM.

Before I closed firefox yesterday it was 8:34 AM, this morning the first entry was 6:37 PM.

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Now it's 2/25/2018, 7:26 PM.

So Firefox keeps removing old entries. And I don't know how to stop it.

Edit: 2/25/2018, 7:33 PM.

So Firefox delete anything older than 7 days and 11-ish hours, it is currently 03/05/2018, 7:20 AM.

And could I recommend you switch to ISO 8601 standard and not American time keeping? ISO 8601

Изменено Frejoh466

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This sounds like that action of an add-on (I use one myself) but I don't see one on your list.

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The only addon that I have installed that removes stuff is Cookie AutoDelete and it should only delete cookies after a close the tab.

I don't know what dictate when Firefox should delete history, nor do I know how to look what triggers it.

Last entry is 2/26/2018, 6:16 AM

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Last entry is 2/27/2018, 6:18 AM

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If you can, I want you to disable all of your add-ons. If the problem stops, then we know something.

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FredMcD said

If you can, I want you to disable all of your add-ons. If the problem stops, then we know something.

Nope, tried with all addons disabled "Safe mode", it still deletes the history.

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What protection programs are you using? Open their settings and have them leave the browser alone.

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I'm using Windows Firewall, then I have external hardware.

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Are you using sync? If so shut it down.

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Hi there, So currently you are on the beta channel. After version 60, there will be dedicated profiles for each version of Firefox. Can you confirm that you did not downgrade Firefox at any point between today and that February date?

I would first check to see if you have multiple profiles listed in your profile folder.

This is how you can get there:

  1. Go to about:support
  2. Click on "Show in..." next to "Profile Folder"

Can you tell me if you have another profile with a history (places.sqlite) folder that has a more recent date than 2/27?

I believe Fred already took you through the troubleshooting steps that check if third party program could be preventing history from being saved or if sync is syncing a preference from another device that has unchecked History. However, there are a few other items that I need to confirm with you -

  1. if you browse for a while in Safe Mode, do you see entries in the History > Show All History menu?
  2. In your profile folder do you see a user.js file, parent.lock file?
  3. Are there any crashes recently listed from the last history date on the about:crashes page?

This is why I am asking these questions: {https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save#w_t...}

Bugs maybe: Session due to crash? https://bugzilla.mozilla.org/show_bug.cgi?id=1330633 is it a new bug, is it due to conflict between add-on and sync = this will be it if the history shows up after safe mode

I am looking forward to your reply.

Изменено guigs

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