Недавние ответы в Firefox won't ask to remember a password, on one site, on one PChttps://support.mozilla.org/ru/questions/12029472018-02-03T05:10:32-08:00One more data point I notice that suggests that Firefox does recognize the form as a login: when I r2018-02-03T05:10:32-08:00fencer_gregjhttps://support.mozilla.org/ru/questions/1202947?page=2#answer-1073823<p>One more data point I notice that suggests that Firefox does recognize the form as a login: when I right-click in the email address field, the popup menu includes "Fill Login" (though there are no login suggestions in the submenu). Same for "Fill Password" on the context menu for the password field. FF doesn't include those menu items when I right-click other random text boxes on forms on other sites...
</p>@Happy112 - from that article, "'If your problem persists in Safe Mode, it is not being caused by an2018-02-03T04:46:23-08:00fencer_gregjhttps://support.mozilla.org/ru/questions/1202947?page=2#answer-1073819<p>@Happy112 - from that article, "'If your problem persists in Safe Mode, it is not being caused by an extension, theme or hardware acceleration.<em> Nice idea though.</em>
</p>If the Safe Password prompt was displayed before the site was removed from 'Saved Logins' - 2018-02-03T01:48:41-08:00Happy112https://support.mozilla.org/ru/questions/1202947?page=2#answer-1073757<p>If the Safe Password prompt was displayed <em>before</em> the site was removed from 'Saved Logins' - it can't be down to the site.
</p><p>I posted this link earlier&nbsp;:
<a href="https://support.mozilla.org/en-US/kb/usernames-and-passwords-are-not-saved" rel="nofollow">https://support.mozilla.org/en-US/kb/usernames-and-passwords-are-not-saved</a>
and I'm thinking about what is says under 'Remember Password prompt is not displayed':
</p><p><em>"Some graphics driver versions may have problems to display prompts. To see if this applies to you, follow the steps in&nbsp;:"</em>
<a href="https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems" rel="nofollow">https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems</a>
</p><p>Since it happens with this one PC only ......
</p>You can also try a Form Filling add-on.
2018-02-03T00:42:58-08:00fredmcd-hotmailhttps://support.mozilla.org/ru/questions/1202947?page=2#answer-1073732<p>You can also try a <strong>Form Filling</strong> add-on.
</p>Once you have saved the username and password then Firefox probably fills it because I see a fill lo2018-02-03T00:38:58-08:00cor-elhttps://support.mozilla.org/ru/questions/1202947?page=2#answer-1073730<p>Once you have saved the username and password then Firefox probably fills it because I see a fill login item in the right-click context menu.
I don't know why Firefox doesn't offer to store the password, but I assume that saving worked in the past.
Some websites design the login form in such a way that it doesn't trigger the Password Manager.
Previously there was the Saved Password Editor extension for cases like this, but this is a Legacy extension and doesn't work in 58.
</p>@cor-el - that's odd, it still seems to work on every other PC I have running FF. Maybe the site cha2018-02-02T08:43:23-08:00fencer_gregjhttps://support.mozilla.org/ru/questions/1202947?page=2#answer-1073525<p>@cor-el - that's odd, it still seems to work on every other PC I have running FF. Maybe the site changed, but since the other PC's still have the login info saved, FF applies the saved data to the form in an ordinary autocomplete sense?
</p><p>A test on one of those other PCs seems to confirm this. With the email address that has been used, the password will autocomplete (with the key next to the concealed password in the autocomplete list). Entering a different email address and its password does not offer to save the login.
</p><p>So it looks like the site is responsible for removing the functionality. The Firefox issue is that the functionality can disappear in a confusing way with no indication of what changed. Should there maybe be some notification if Firefox uses a saved login to autocomplete a page which it does not recognize as a login page?
</p>@Happy112 - no, I don't use Sync.
@cor-el - the email address appears as an autocomplete suggestion,2018-02-02T08:34:24-08:00fencer_gregjhttps://support.mozilla.org/ru/questions/1202947?page=2#answer-1073522<p>@Happy112 - no, I don't use Sync.
</p><p>@cor-el - the email address appears as an autocomplete suggestion, but only as an ordinary form autocomplete - just the string, no little padlock next to it. The password field doesn't show any autocomplete suggestions of any kind. Deleting the email address from the autocomplete as you suggest works as you describe, but has no effect on the password behavior. Yes, all the entries under Options-&gt;Privacy and Security-&gt;Forms &amp; Passwords-&gt;Saved Logins have usernames attached. This particular site does not appear anywhere in the Saved Logins list, nor in logins.json.
</p>OK, I tested it and I'm not seeing the key icon on the location/address bar when I enter some random2018-02-02T08:31:51-08:00cor-elhttps://support.mozilla.org/ru/questions/1202947?page=2#answer-1073521<p>OK, I tested it and I'm not seeing the key icon on the location/address bar when I enter some random email and password, so it looks that Firefox doesn't recognize this as a login form.
</p>Note that you do not need to remove a wrongly entered name or password because you can double-click 2018-02-02T08:12:31-08:00cor-elhttps://support.mozilla.org/ru/questions/1202947?page=2#answer-1073518<p>Note that you do not need to remove a wrongly entered name or password because you can double-click name and password field or use the right-click context menu to edit these fields.
</p><p>You say that the user name (email) appears as a login suggestion.
</p><p>Can you remove this item from the drop-down list if you remove enough letters to open the list of autocomplete choices?
</p><p>You can use these steps to remove saved items from an autocomplete drop-down list.
</p>
<ol><li>click the (empty) input field on the web page to open the drop-down list
</li><li>highlight an entry in the drop-down list with cursor Down key<br>do not click the mouse or press the Enter key
</li><li>press the Delete key (on Mac: Shift+Delete) to delete the highlighted entry
</li></ol>
<p>Note that hovering with the mouse no longer works.
</p><p>Do all entries you see in the Password Manager have a user name and password or are there entries with an empty user name?
</p><p>You can also try to compare the entries in logins.json with what you see in the Password Manager.
</p><p>You can drag logins.json in a Firefox tab to use the builtin JSON viewer.
</p>
<ul><li><a href="https://developer.mozilla.org/en/Tools/JSON_viewer" rel="nofollow">https://developer.mozilla.org/en/Tools/JSON_viewer</a>
</li></ul>fencer_gregj said
@Happy112 - yes, this is the only site showing this problem on this PC, and this2018-02-02T07:46:45-08:00Happy112https://support.mozilla.org/ru/questions/1202947?page=2#answer-1073503<p><em>fencer_gregj <a href="#answer-1073488" rel="nofollow">said</a></em>
</p>
<blockquote>
@Happy112 - yes, this is the only site showing this problem on this PC, and this is the only PC showing the problem with this site. It is also the only PC where I told FF to forget the saved login for this site.
</blockquote>
<p>Do you use Sync &nbsp;?
</p>@FredMcD - sorry, I misread (thought the older file would be the problem causer). Closed FF, renamed2018-02-02T07:22:30-08:00fencer_gregjhttps://support.mozilla.org/ru/questions/1202947#answer-1073488<p>@FredMcD - sorry, I misread (thought the older file would be the problem causer). Closed FF, renamed key4.db and put key3.db back, restarted, still no change.
</p><p>@Happy112 - yes, this is the only site showing this problem on this PC, and this is the only PC showing the problem with this site. It is also the only PC where I told FF to forget the saved login for this site.
</p>fencer_gregj said
Since I removed the stored password, Firefox never asks me at all to save or upd2018-02-02T07:17:46-08:00Happy112https://support.mozilla.org/ru/questions/1202947#answer-1073486<p><em>fencer_gregj <a href="#answer-1073447" rel="nofollow">said</a></em>
</p>
<blockquote>
Since I removed the stored password, Firefox never asks me at all to save or update the password -- that's the problem.
</blockquote>
<p>Just to make sure&nbsp;:
This is the only site that no longer displays the Remember Password <br>prompt &nbsp;?
</p>Please re-read my rename instructions.
2018-02-02T07:17:09-08:00fredmcd-hotmailhttps://support.mozilla.org/ru/questions/1202947#answer-1073485<p>Please re-read my rename instructions.
</p>@FredMcD - yes, both key3.db and key4.db were present. Both dated after the problem started occurrin2018-02-02T07:00:10-08:00fencer_gregjhttps://support.mozilla.org/ru/questions/1202947#answer-1073479<p>@FredMcD - yes, both key3.db and key4.db were present. Both dated after the problem started occurring. Renamed key3.db as suggested. No change in behavior.
</p>I want you to check something,
Type about:support<enter> in the address bar.
Under the page lo2018-02-02T06:55:41-08:00fredmcd-hotmailhttps://support.mozilla.org/ru/questions/1202947#answer-1073478<p>I want you to check something,
</p><p>Type <strong>about:support</strong>&lt;enter&gt; in the address bar.
</p><p>Under the page logo on the left side, you will see
<strong>Application Basics. </strong> Under this find <strong>Profile Folder. </strong>
To its right press the button <strong>Show Folder. </strong> This will
open your file browser to the current
Firefox profile. Now <strong>Close Firefox. </strong>
</p><p>Firefox changed the password files from <strong>key3.db</strong> to <strong>key4.db</strong>
</p><p>Look in the profile and see if you still have the <strong>key3.db</strong> file.
If you do, rename <strong>key4.db</strong> by adding <strong>.old</strong> to it.
Restart Firefox.
</p>Clearing Site Preferences made FF forget the email addresses that had been entered into this site's 2018-02-02T05:57:37-08:00fencer_gregjhttps://support.mozilla.org/ru/questions/1202947#answer-1073467<p>Clearing Site Preferences made FF forget the email addresses that had been entered into this site's login form, but it still doesn't ask to remember the password after I log in.
</p><p>disabledHosts at the end of logins.json is empty. I.e., exactly as you show.
</p>You only lose exceptions and other site specific data that Firefox has stored.
Stored passwords aren2018-02-02T05:50:55-08:00cor-elhttps://support.mozilla.org/ru/questions/1202947#answer-1073463<p>You only lose exceptions and other site specific data that Firefox has stored.
Stored passwords aren't affected.
</p><p>Is there anything present under <b>disabledHosts</b> in logins.json ("disabledHosts":[])?
</p>Where do I find that? The only spot I see is under History, Use custom settings, Clear history when 2018-02-02T05:39:42-08:00fencer_gregjhttps://support.mozilla.org/ru/questions/1202947#answer-1073461<p>Where do I find that? The only spot I see is under History, Use custom settings, Clear history when Firefox closes. It would be nice to not lose all my other saved passwords in order to fix this, but I will if I have to.
</p>Try to clear the Site Preferences.
clearing "Site Preferences" clears exceptions for cookies, image2018-02-02T05:31:05-08:00cor-elhttps://support.mozilla.org/ru/questions/1202947#answer-1073453<p>Try to clear the Site Preferences.
</p>
<ul><li>clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for password and other website specific data
</li></ul>On the theme of profiles, it occurred to me to create a new one a launch a new window using that pro2018-02-02T05:21:03-08:00fencer_gregjhttps://support.mozilla.org/ru/questions/1202947#answer-1073448<p>On the theme of profiles, it occurred to me to create a new one a launch a new window using that profile. Didn't help.
</p>