Tbird will not open my profile
I shutdown Thunderbird and restarted and it now prompts me to create a new account and all my email boxes are missing. The files are still in C:\Users\masud\AppData\Roaming\Thunderbird\Profiles\xxxxxxxx.default and I have tried creating a new profile and transferring over some of the main files to the new profile, but this gives the same problem. I have uninstalled and reinstalled TB and still no luck. My Address book is accessible though.
Выбранное решение
Hi, and thanks everyone. Yes, I think I ran CCleaner yesterday and it screwed up my Tbird profile. I have managed to salvage an on prefs.js file and can now access my emails.
Все ответы (3)
Several users are reporting lost profile today. Would you provide the following info. Do you use CCleaner? What antivirus are you using? What version Thunderbird are you running?
There have been several reports of this today and the common thread is all use CCleaner software. It updated recently to ver. 5.31.6104 and it had problems. I just heard from one user that Piriform, I guess the software creator, knows there is a problem and issued fix.
Выбранное решение
Hi, and thanks everyone. Yes, I think I ran CCleaner yesterday and it screwed up my Tbird profile. I have managed to salvage an on prefs.js file and can now access my emails.