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Emails will not print out

SuMo Bot отвечено
SuMo Bot

I cannot get my emails to print out. This is a new problem as it has worked in the past. The printer is working OK both for photocopies and to print out documents on the computer. It accepts the instruction to print but the paper just feeds through the printer with nothing on it. Help!

I cannot get my emails to print out. This is a new problem as it has worked in the past. The printer is working OK both for photocopies and to print out documents on the computer. It accepts the instruction to print but the paper just feeds through the printer with nothing on it. Help!

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The only item which could apply to me is the printing of blank pages in certain circumstances as being unresolved. The circumstances are not specified so I am not sure whether I should be changing the configuration or, if for that matter, I know how. I am not very technically-minded.

You stated you get blank pages only. Sounds like a good match to me. Follow this link. Go to comment 35 and follow the instructions for a temp fix. https://bugzilla.mozilla.org/show_bug.cgi?id=1353625

I warned that I was not very technically-minded! How does one "open about: config" and "close about: config"?

Thank you for the suggestion but my printer is already set to A4 (it does not have a "letter" setting).

Many thanks for your assistance - it worked. I had previously tried copying as a document and then printing but it did not work. Changing to HTML did the trick. By coincidence the H stands for Howes!

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