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I went onto a site, and was told that there was a virus on my mac, I contacted apple and removed on computer, apple said I should contact you to detect changes

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  • Последний ответ от cor-el

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apparently when you are hacked your search engine configurations can be changed in Safari or Firefox, any help about how to check?I think I don't need a flash drive, apparently they are more easily hacked???? thank you, Novice.

Выбранное решение

If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

  • Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • plugins should only be updated via the plugin itself or by visiting the home page of the plugin.

See also:

Note that it is not sure that you are hacked. It is more likely that the website got hacked.

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Hello redbirdchalet,

I'm sorry to hear that you had a problem with malware on your computer. I would like to provide you with a site on how to fix any problems with Firefox that might be caused by malware Firefox issues caused by malware Troubleshoot Firefox issues caused by malware . That site includes a section on how to correct the search settings. I hope that helps.

If you need any more information please let us know.

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Выбранное решение

If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

  • Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • plugins should only be updated via the plugin itself or by visiting the home page of the plugin.

See also:

Note that it is not sure that you are hacked. It is more likely that the website got hacked.