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some videos will not run in firefox while others run just fine. any suggestions?

  • 12 ответов
  • 1 имеет эту проблему
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  • Последний ответ от cor-el

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When I open a tab that has a video some will run while others will not. I've tried refreshing Firefox and checking and activating add-ons but no luck. Any suggestions?

Все ответы (12)

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Are the not playing clips on the same websites? Right-click in the player area. What type of player is used? flash, HTML5 . . . . .

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When I right click inside the player frame it does not tell me what type file it uses, e.g.: flash, HTML...

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Please provide public links (no passwords) that we can check out.

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I think that the video files that won't run are html and adobe flash. I have the latest adobe flash on my computer but those files aparently won't run. I've installed/updated the file to run html video but, that hasn't helped those videos either.

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Here is a link to one of the video types that will not run in Firefox

http://video.foxnews.com/v/5240324763001/?#sp=show-clips

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That clip is being streamed. When I can't get a clip to play, I download it and watch it later.

Go to the Mozilla Add-ons Web Page {web link} (There’s a lot of good stuff here) and search for a download manager.

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I did that and the download manager doesn't work either.

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Which one did you use?

The one I used was (Video) DownloadHelper {web link} The easy way to download and convert Web videos from hundreds of YouTube-like sites. This works also for audio and picture galleries.

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I used the "DownloadHelper" that you provided the link for. It no workie either.

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I called for more help.

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Does your Firefox say it can play HTML5 videos? YouTube has a test page which checks what Firefox says it does and does not support. Usually all but the last box are blue:

https://www.youtube.com/html5

What does yours look like?

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Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window