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Been using Thunderbird for ages. This problem has been occurring for a good chunk of that time.
Every so often, as I'm reading through my email, Thunderbird will freeze/stop responding. Clicking on the window while it's in this state will cause it to fade gray (the typical thing Windows does with programs that aren't responding). I can still switch to other programs, which work fine. After a few minutes, Thunderbird will start working again, but it's only a matter of time until it freezes again.
Almost guaranteed to happen within 5-10 minutes of opening Thunderbird, syncing mail, and starting to read.
Все ответы (3)
What is your anti-virus software?
Currently, Windows Defender. Used to be AVG Free. Problem occurred with both.
Try to start Windows in safe mode with networking enabled. - Win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode - Win8 https://support.microsoft.com/en-us/help/17076/windows-8-startup-settings-safe-mode - Win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7
Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/kb/safe-mode
Does the problem go away?