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taskbar icons are not working when I am in firefox mozilla :( they do work, only when I minimize the FF window

  • 6 ответов
  • 3 имеют эту проблему
  • 19 просмотров
  • Последний ответ от Scribe

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what should I do?

what should I do?

Выбранное решение

So just to clarify this: Are you saying that if Firefox is open, and you try to start another program that is pinned to your PC's Taskbar, you cannot - unless Firefox is minimized?

Can you try a different browser, or open any other program, then see if you can open a new program from its Taskbar icon? (I'm trying to find out if it only happens with Firefox).


If it only happens with FF, try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem. Thank you!

Прочитайте этот ответ в контексте 👍 3

Все ответы (6)

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Please describe the problem in detail.

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when I am in fire fox internet and would like to go to outlook (for example), I can't just click the outlook icon on the task bar below, I need to minimize the Firefox window, and then click the outlook icon

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Hi, you might be in Full Screen Mode: Point to the top of the screen > Exit Full Screen Mode.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

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I am not in full screen mode ( if I was, then I could not even see the icons)

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Please help , also my friend at the office has the same problem

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Выбранное решение

So just to clarify this: Are you saying that if Firefox is open, and you try to start another program that is pinned to your PC's Taskbar, you cannot - unless Firefox is minimized?

Can you try a different browser, or open any other program, then see if you can open a new program from its Taskbar icon? (I'm trying to find out if it only happens with Firefox).


If it only happens with FF, try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem. Thank you!