Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Firefox crashes

  • 5 ответов
  • 1 имеет эту проблему
  • 6 просмотров
  • Последний ответ от philipp

more options

crashes on startup, already uninstalled and reinstalled :(

Crash ID: bp-8bf72a73-6bff-4726-9f2e-e34472160316

crashes on startup, already uninstalled and reinstalled :( Crash ID: bp-8bf72a73-6bff-4726-9f2e-e34472160316

Выбранное решение

you can also try the following:

  1. press windows-key+R and open: msconfig
  2. in the dialog that opened, switch to the startup-panel
  3. disable FLVSrvc.exe (or similar sounding programs)
  4. restart your computer
Прочитайте этот ответ в контексте 👍 0

Все ответы (5)

more options

hi, thank you for providing a crash id. this looks like it may be caused by external software on the computer. please go into your system's control panel and remove any software labelled "Freecorder" or similar or by the publisher "Applian Technologies" or any other toolbars.

more options

Thank you! I went into applications and both "freecorder 5" and "freecorder toolbar" are installed, when I click uninstall/change nothing happens!! Please help!

more options

Выбранное решение

you can also try the following:

  1. press windows-key+R and open: msconfig
  2. in the dialog that opened, switch to the startup-panel
  3. disable FLVSrvc.exe (or similar sounding programs)
  4. restart your computer
more options

Thank you so much! That was slowing my whole computer down and stopping from shutting down without forcing it manually, thank you so much. What was that nasty program?

more options

this appears to be a video downloader tool. however, if you are not sure how that ended up on your device, you should probably run scans for adware on your system with those two tools:

  1. malwarebytes antimalware (free)
  2. adwcleaner

Troubleshoot Firefox issues caused by malware