Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Поиск в поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее
Архивировано

My emails are sent but the copy to my "Sent" folder is either extremely slow or I get a message that it has failed and no copy is sent to my Sent folder - why?

jearnold

When I click Send, a window pops up saying something like "Copying your message to the Sent folder" and a progress bar appears showing 100% completion. It remains on-screen for several seconds before disappearing. Sometimes, a copy appears in my Sent folder, sometimes TWO copies appear in my Sent folder and frequently, another window pops up saying there was a failure in copying my email to the Sent folder and asking to Retry. If I click Retry, another window pops up to say Copy Failed and no copy is made in my Sent folder. This occurs often and I have the latest of Thurderbird's multiple updates!

When I click Send, a window pops up saying something like "Copying your message to the Sent folder" and a progress bar appears showing 100% completion. It remains on-screen for several seconds before disappearing. Sometimes, a copy appears in my Sent folder, sometimes TWO copies appear in my Sent folder and frequently, another window pops up saying there was a failure in copying my email to the Sent folder and asking to Retry. If I click Retry, another window pops up to say Copy Failed and no copy is made in my Sent folder. This occurs often and I have the latest of Thurderbird's multiple updates!

Все ответы (1)

Who is your mail provider? I experience similar behaviour sometimes with Gmail but never with three other providers with whom I have email accounts. I'll watch with interest for a solution to your question!