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38.5.0 is extremely slow, both in downloading (5-6 second per email) and uploading emails. MS Mail runs fast, so is not the internet or my computer.

  • 7 ответов
  • 13 имеют эту проблему
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  • Последний ответ от jpporter

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Ever since 38.5 downloaded my email has been slow. Really slow. I thought at first it was holiday traffic or maybe my server, but I have tried MS Mail and that works fine.

Ever since 38.5 downloaded my email has been slow. Really slow. I thought at first it was holiday traffic or maybe my server, but I have tried MS Mail and that works fine.

Изменено Wayne Mery

Все ответы (7)

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Please explain 'slow' in more detail. What are you doing, and what happens?

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When downloading email, it will take as long as 5 - 6 seconds per email - and most of these are fairly brief emails. When uploading, it may take 5 or more seconds to connect with server, then an additional 15 or so seconds to actually transmit the message.

The same actions used to take place in just a few seconds total. On weekdays I receive about 15 emails in the morning. This used to take about 2-4 seconds total. And that's about how long it's taking Windows Live Mail to do it now. Thunderbird is now taking as much as a minute to download those initial emails now.

Actions like saving a draft are instantaneous. Activities that don't involve the internet take place quickly.

I downloaded 38.5 again and reinstalled. I have just gone through my AVG E-Mail check to see if changing any of those helps, but it wasn't interfering with earlier versions of thunderbird.

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Try to disable whatever is AVG attempting to check wrt email. Also create an exception for the Thunderbird profile directory, so that the real-time scanner won't scan it. http://kb.mozillazine.org/Profile_folder_-_Thunderbird

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Have done all that and it still runs slow. No change, at all.

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jpporter, did you have good results with christ's suggestion???

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christ1 said

Please explain 'slow' in more detail. What are you doing, and what happens?

Slow, as in 30 + seconds per email, sometimes up to 1 minute or more. For simple messages < 250 words, no pictures or attachments. Both downloading and uploading.

Lost patience with the issue - when I updated my MS Office I went the 365 route and now use Outlook. Maybe not as "personal" feeling, but it works fast.