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why does checking add ons for being up to date never get results?

  • 3 ответа
  • 1 имеет эту проблему
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  • Последний ответ от cor-el

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I get an endless busy loop with no results.

Все ответы (3)

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Unless you disabled Add-on updates completely, Firefox will check for add-on updates every time you open Firefox. You shouldn't need to do a manual "check" for updates.

And if the "Get Add-ons" feature has a problem connecting to the Add-ons website, the server might be overloaded with requests. Just try later or in the wee hours of the morning when most other users may be sleeping.

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If you still have problems,

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":


If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search bar to check if there is a compatibility update available.

If this hasn't helped then also delete possible addons.json and addons.sqlite files.

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How many extensions do you have?

It is possible that the Add-ons server is too busy to process your extension's data.