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Why does Firefox shutdown my iPhone

  • 6 ответов
  • 3 имеют эту проблему
  • 69 просмотров
  • Последний ответ от Andrew

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I've recently downloaded Firefox for iOS and it worked okay at first but now when I try to open it my iPhone goes off and starts up again. Is this just Apple's way of telling me they don't like Firefox?

Все ответы (6)

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Hi!

What type of device do you have and what is the iOS version?

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Hi It's an iPhone 6 Plus with iOS 9.2

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Have you tried removing the app from your phone and re installing, maybe something didn't install right?

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Yeah it's funny it works when I open it from the App Store but not when I open the app after downloading. I'll leave it for a while and see. Thanks for your help.

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It looks like a bug in the software, What I think would be helpful is posting a bug onto the link below and see what the IOS Developers have to say. https://github.com/mozilla/firefox-ios/issues

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I've escalated this to our help desk who should help you in a few days due to the weekend and holidays. Issues can be filed there (github) but it is not the best way to do so. So far, we do have a bug on file for this: https://bugzilla.mozilla.org/show_bug.cgi?id=1220847 I'll leave a note on the bug in regards to your experience.

Please do not comment or bug reports unless you have substantial information that benefits the bug.