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Initial screen fills up with cookie requests/can't get rid of them

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On my other computer I open Firefox and immediately get a pile of pop-ups. These pop-ups seem to be cookie requests from my speed dial sites, and no matter what I click ("allow" or "deny") they keep coming back and then freeze up and I can't use the browser so I have to turn off computer. Help, please.

On my other computer I open Firefox and immediately get a pile of pop-ups. These pop-ups seem to be cookie requests from my speed dial sites, and no matter what I click ("allow" or "deny") they keep coming back and then freeze up and I can't use the browser so I have to turn off computer. Help, please.

Выбранное решение

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

Download these to a thumb drive. Then plug it in the bad computer.


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

Прочитайте этот ответ в контексте 1

Дополнительные сведения о системе

Установленные плагины

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.16
  • Image Control Plugin for viewing images on Ancestry.com. Version 1.0.0.1
  • Coupons, Inc. Coupon Printer 5.0.2.3
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • MetaStream 3 Plugin r4
  • Photodex Presenter Plugin 5,00,0,3310
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 19.0 r0
  • 5.1.40728.0
  • WildTangent Games App V2 Presence Detector
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Приложение

  • Firefox 42.0
  • User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:42.0) Gecko/20100101 Firefox/42.0
  • URL поддержки: https://support.mozilla.org/1/firefox/42.0/WINNT/en-US/

Расширения

  • Ancestry.com Advanced Image Viewer 1.0.0.1 (support@ancestry.com)
  • AOL Toolbar 5.74.1.10388 ({7affbfae-c4e2-4915-8c0f-00fa3ec610a1})
  • Bing Search 1.2.1.1.1-signed (jid0-6JA4tra0d6oBQiPAgpBP0eWu9AQ@jetpack)
  • Speed Dial 0.9.6.18 ({64161300-e22b-11db-8314-0800200c9a66})
  • Avira Browser Safety 1.7.1 (abs@avira.com) (Неактивно)
  • Microsoft .NET Framework Assistant 1.2.1 ({20a82645-c095-46ed-80e3-08825760534b}) (Неактивно)

Javascript

  • incrementalGCEnabled: True

Графика

  • adapterDescription: Intel(R) G33/G31 Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x29c2
  • adapterDeviceID2:
  • adapterDrivers: igdumd64
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 020d1028
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'7.1500.1000.1666']
  • directWriteEnabled: False
  • directWriteVersion: 7.0.6002.23771
  • driverDate: 2-11-2008
  • driverDate2:
  • driverVersion: 7.14.10.1437
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'7.1500.1000.1666']
  • numTotalWindows: 1
  • supportsHardwareH264: False
  • webglRendererMessage: [u'tryNewerDriver', u'7.1500.1000.1666']
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Изменённые настройки

Разное

  • User JS: Да
  • Доступность: Нет
FredMcD
  • Top 10 Contributor
4272 решений 59928 ответов
Размещено

Выбранное решение

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

Download these to a thumb drive. Then plug it in the bad computer.


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

You may have ad / mal-ware. Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up. Download these to a thumb drive. Then plug it in the bad computer. ------------- Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac=Options)'' ''' key, and then starting Firefox. Is the problem still there?