Поиск в Поддержке

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox flashing...

  • 11 ответов
  • 4 имеют эту проблему
  • 89 просмотров
  • Последний ответ от odo89

more options

Hi. I have a annoying problem with firefox. I dont know in how conditions, firefox begin to flash, the pictures, videos and words are upset, I can not see anything on the screen. If I reset firefox works great. To more easily understand I made a gif image. https://mega.nz/#!2NJFzTAB!uVMlMKqcS0QqvS3q2I1YxAUgrQ5X5F3SrdHyPEk_RZg

This is the latest crash report: https://mega.nz/#!PZoGxb4I!ZjK4mtX3JLhW7WnmgyntgDR3WOiCiLTTm2hD05ux8hk

OS: Windows 7x86, 4GB ram.

Все ответы (11)

more options

PS: I dont have any virus. Fully scanned with licensed Avira Internet Security and licensed Malwarebytes.

more options

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

more options

I submitted 9 crash reports with this number:

bp-20d7e457-120b-4615-8948-0314f2151123 23/11/15 7:39 PM bp-f014e669-1486-4b03-8396-25aaa2151119 19/11/15 6:44 PM bp-3d0b334b-e3e1-4682-bd53-256622151115 15/11/15 10:49 AM bp-6aeab104-2c9d-4312-a9aa-f309c2151109 09/11/15 6:53 PM bp-208d8c22-8f8a-4e97-8d47-7e3112151104 04/11/15 6:12 PM bp-de262628-06ee-4c79-9b9f-820072151124 01/11/15 9:27 AM bp-2084d712-a678-4300-87ac-735692151030 30/10/15 8:21 PM bp-e66af40b-f002-4164-ad51-0ef9f2151025 25/10/15 4:58 PM bp-9d66ad63-f10f-496e-b86d-ea9672150912

       12/09/15	7:13 PM
more options

I have the lastest graphics driver and Shockwave Flash plugin.

more options

bp-20d7e457-120b-4615-8948-0314f2151123 bp-3d0b334b-e3e1-4682-bd53-256622151115

Signature OOM | large

igd10umd32.dll = Intel(R) Graphics Technology

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder

This is for Sumo's Related Bugs 1106264 NEW --- Large OOM in nsSameProcessAsyncMessageBase::nsSameProcessAsyncMessageBase +++++++++++++++++++++++++++++++++++++++ bp-f014e669-1486-4b03-8396-25aaa2151119

Signature mozilla::layers

igd10umd32.dll = Intel(R) Graphics Technology

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder

This is for Sumo's Related Bugs 1204922 NEW --- Increase in CompositorD3D11::HandleError crashes in 41b9 1145143 RESOLVED FIXED Firefox 38a2 reliably crashes itself and the NVIDIA driver on my laptop +++++++++++++++++++++++++++++++++++++++ bp-6aeab104-2c9d-4312-a9aa-f309c2151109

Signature OOM | unknown

googledrivesync32.dll = Google Inc

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder

more options
more options

What means that?

more options

That is what the crash reports are showing. Open the links in my last post.

more options

I opened. My firefox don't work slow, i clear cookies and cache, all extensions are disabled other than adblock and flash player, i watched and firefox don't uses too many CPU resources and ram memory (cpu 2% and 300-400MB), now i disabled hardware acceleration.

more options

I did not realize in what circumstances the problem occurs ...