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I am listed as under age because the option for my age wasn't available.

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I am of legal age but when I signed in the age stopped a 1994. How can I change my age to the correct date?

I am of legal age but when I signed in the age stopped a 1994. How can I change my age to the correct date?

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  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0

Дополнительная информация

Roland Tanglao
  • Administrator
71 решений 781 ответов
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cyndit said

I am of legal age but when I signed in the age stopped a 1994. How can I change my age to the correct date?

Hi Cyndit:

What do you mean by "signed in"? Please let us know in detail what steps you followed to sign in and then we can help!

...Roland

''cyndit [[#question-1084181|said]]'' <blockquote> I am of legal age but when I signed in the age stopped a 1994. How can I change my age to the correct date? </blockquote> Hi Cyndit: What do you mean by "signed in"? '''Please let us know in detail what steps you followed to sign in and then we can help!''' ...Roland
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Задавший вопрос

Thank you for responding. I bought a new computer, Toshiba, and went to add firefox...of course. When I went to add my age, the pull down only went as far at 1994. How do I fix this please?

Thank you for responding. I bought a new computer, Toshiba, and went to add firefox...of course. When I went to add my age, the pull down only went as far at 1994. How do I fix this please?
Roland Tanglao
  • Administrator
71 решений 781 ответов
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Hi Cyndit

(moving to Windows from iOS since this appears to be a Firefox for Windows issue)

You are trying to install Firefox on your Windows 8 or Windows 10 Toshiba computer from mozilla.org i.e. from:

https://www.mozilla.org/firefox/new/?scene=2#download-fx

right?

If so, it shouldn't prompt you for your year of birth.

If you are installing from elsewhere we can't help you and suggest that you instead install from mozilla.org

If you are doing something else, please let us know what exactly you are doing and the exact steps you are following.

Cheers!

...Roland

Hi Cyndit (moving to Windows from iOS since this appears to be a Firefox for Windows issue) You are trying to install Firefox on your Windows 8 or Windows 10 Toshiba computer from mozilla.org i.e. from: https://www.mozilla.org/firefox/new/?scene=2#download-fx right? If so, it shouldn't prompt you for your year of birth. If you are installing from elsewhere we can't help you and suggest that you instead install from mozilla.org If you are doing something else, please let us know what exactly you are doing and the exact steps you are following. Cheers! ...Roland
Roland Tanglao
  • Administrator
71 решений 781 ответов
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oh just realized you may be referring to firefox accounts at:

https://accounts.firefox.com/signup

if that is the case just select 1990 or earlier!

Does that help?

...Roland

oh just realized you may be referring to firefox accounts at: https://accounts.firefox.com/signup if that is the case just select 1990 or earlier! Does that help? ...Roland