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I cant sign in because my username is can not be found

  • 1 ответ
  • 2 имеют эту проблему
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  • Последний ответ от FredMcD

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As I was using firefox, I opened one web address in my favorites folder, and suddenly all websites opened up in different tabs. I closed firefox and when I reopened it it asked me to restart in safe mode. When I eventually opened up I wasn't signed in so I attempted to sign in using my email, it stated that was not found so I used my other email to no avail. I then asked firefox to email me my username using both emails. I did not receive any email. I am in limbo, all my add ons are not accessible because I can't sign in. I don't know what to do. I'm not worried about my password, I just can't get my user name straightened out. Please help. Thank you.

As I was using firefox, I opened one web address in my favorites folder, and suddenly all websites opened up in different tabs. I closed firefox and when I reopened it it asked me to restart in safe mode. When I eventually opened up I wasn't signed in so I attempted to sign in using my email, it stated that was not found so I used my other email to no avail. I then asked firefox to email me my username using both emails. I did not receive any email. I am in limbo, all my add ons are not accessible because I can't sign in. I don't know what to do. I'm not worried about my password, I just can't get my user name straightened out. Please help. Thank you.

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darli555 said

As I was using firefox, I opened one web address in my favorites folder, and suddenly all websites opened up in different tabs.

You may have clicked Open All In Tabs. There used to be an option in the tabs menu to warn you, but it's gone now

all my add ons are not accessible because I can't sign in

Your add-ons will work if you are signed in or not.


For help with your login/password, please post here, https://support.mozilla.org/en-US/forums/contributors