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Malfunctioning of Thunderbird with Windows 10

  • 8 ответов
  • 50 имеют эту проблему
  • 4 просмотра
  • Последний ответ от jbacinti

angraz52
angraz52
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I have just upgraded my PC operating system from Windows 8.1 to the new Windows 10. Since I have installed Windows 10, Thunderbird has started to give me problems when opening, with the following error "No reply from thunderbird" . Close the program or wait response (Nessuna risposta - Chiudere il programma o attendere la risposta) After two or three attemps Thunderbird seems to work. Any suggestions ? Thanks for assistance and best regards Angelo, Padova

I have just upgraded my PC operating system from Windows 8.1 to the new Windows 10. Since I have installed Windows 10, Thunderbird has started to give me problems when opening, with the following error "No reply from thunderbird" . Close the program or wait response (Nessuna risposta - Chiudere il programma o attendere la risposta) After two or three attemps Thunderbird seems to work. Any suggestions ? Thanks for assistance and best regards Angelo, Padova

Все ответы (8)

Wayne Mery
Wayne Mery
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Do you mean "Not Responding"?

Please start *Windows'* safe mode with networking enabled.

Still In Windows safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away?

angraz52
angraz52 Задавший вопрос
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Thank you for your reply Wayne. After having upgraded the previous version of Thunderbird to the new one 38.1.0 , the program seems to work and the problem solved. Hope it will continue...

JimtN01
JimtN01
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Windows 10 64bit pro Thunderbird 38.2.0 Windows comparability checker says that Thunderbird is incompatible.

delpi767
delpi767
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Running Thunderbird 38.3.0 with Windows 10/64 Fresh install

TB periodically freezes with "not responding message. It recovers after 1-3 minutes. Can't pinpoint what causes the problem. Same problem in Thunderbird Safe Mode.

Doesn't seem to freeze in Windows Safe Mode but Windows is unusable in this mode.

Unusable at this point.

Wayne Mery
Wayne Mery
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> Doesn't seem to freeze in Windows Safe Mode but Windows is unusable in this mode.

This may indicate that your antivirus software is causing problems. See https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues

Please tell us what you find.

jbacinti
jbacinti
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I have the same exact issue as delpi767 above. I'm running 38.3.0 with Webroot and Spybot S & D. Never had any problems like this with XP or Windows 7.

Wayne Mery
Wayne Mery
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jbacinti said

I have the same exact issue as delpi767 above. I'm running 38.3.0 with Webroot and Spybot S & D. Never had any problems like this with XP or Windows 7.

see https://support.mozilla.org/en-US/questions/1076202#answer-797620

jbacinti
jbacinti
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I don't use any of the anti-virus programs mentioned.