Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

I signed in to sync but my bookmarks did switch over

  • 1 ответ
  • 1 имеет эту проблему
  • 5 просмотров
  • Последний ответ от guigs

Maryam Hasan
Maryam Hasan
more options

i wiped my laptop back to factory settings then i tried to sync but my bookmarks from firefox did not switch over.so i hope someone can resolve this matter for me.

i wiped my laptop back to factory settings then i tried to sync but my bookmarks from firefox did not switch over.so i hope someone can resolve this matter for me.

Выбранное решение

HI Maryam Hasan, Firefox Sync is not meant to be a back up, I apologize if the bookmarks are not syncing, do you have a back up of them from before the wipe?

Also check:

  1. Look in Unsorted Bookmarks. Is anything else from your old profile syncing? (e.g., history)
  2. Were you ever syncing your bookmarks. See if the checkbox is checked in Preferences.

I am sorry for the inconvenience.

Прочитайте этот ответ в контексте 👍 0

Все ответы (1)

guigs
guigs
more options

Выбранное решение

HI Maryam Hasan, Firefox Sync is not meant to be a back up, I apologize if the bookmarks are not syncing, do you have a back up of them from before the wipe?

Also check:

  1. Look in Unsorted Bookmarks. Is anything else from your old profile syncing? (e.g., history)
  2. Were you ever syncing your bookmarks. See if the checkbox is checked in Preferences.

I am sorry for the inconvenience.