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Problem with creating New and Sub Folders not appearing in listing

  • 7 ответов
  • 5 имеют эту проблему
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  • Последний ответ от santafesteve

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Thunderbird is allowing the creation of some New & Sub Folders but they do not always appear in the listing everytime.

Picture shows present list, but have tried to get sub-folders in the Bank & IMarEST. (Apologies for the Hypersnap stamps) Sorry but picture isn't uploading!

I'm using Windows x86 Version 8.1 - Thunderbird 31.6.0

Thunderbird is allowing the creation of some New & Sub Folders but they do not always appear in the listing everytime. Picture shows present list, but have tried to get sub-folders in the Bank & IMarEST. (Apologies for the Hypersnap stamps) Sorry but picture isn't uploading! I'm using Windows x86 Version 8.1 - Thunderbird 31.6.0

Выбранное решение

How to subscribe to see imap folders:

  • Right-click on your mail account name and select 'Subscribe'
  • Available IMAP folders on the server will be listed.
  • Select the ones that you want to add to your mail client
  • click the Subscribe button.
  • Press the OK button
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Все ответы (7)

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Are you using 'View > Folders > All

If this is IMAP account...have you subscribed to see the folders and the subfolders ?

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View Folders All - Not effective.

It would appear that I'm using an IMAP Server = Port 993. How does one subscribe to it?

Alan

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Выбранное решение

How to subscribe to see imap folders:

  • Right-click on your mail account name and select 'Subscribe'
  • Available IMAP folders on the server will be listed.
  • Select the ones that you want to add to your mail client
  • click the Subscribe button.
  • Press the OK button
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Alan80 said

Thunderbird is allowing the creation of some New & Sub Folders but they do not always appear in the listing everytime. Picture shows present list, but have tried to get sub-folders in the Bank & IMarEST. (Apologies for the Hypersnap stamps) Sorry but picture isn't uploading! I'm using Windows x86 Version 8.1 - Thunderbird 31.6.0

Thank you - it has solved the problem, the only thing I can add to the above advice is that Tunderbird needs to be shut down each time a new folder(s) is/are added to activate it/them. They can be re-allocated betwen folders once installed id needed.

It isn't the only wierd thing I have found in switching between Windows XP and Windows 8.1 and I suppose it won't be the last!

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Closing Thunderbird seems a bit drastic. Perhaps you could try going into 'Offline' mode and then switching back to 'Online' mode.

To go into Offline mode: Click on the 2 blue screen icon located bottom left in Status Bar. It will change to 2 black screen icon when offline.

To go into Online mode: Click on the 2 black screen icon located bottom left in Status Bar. It will change to 2 bluescreen icon when online.

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Hi,

This doesn't seem to work either way and I'm having to shut Thunderbird down to get the sub folders to be installed.

XP was certainly a lot easier to work with!

Alan

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I found that I had to do one more step with the chosen solution: double-click on the folder/sub-folder you want to add, so there's not a checkmark to the right of it. Then click on "subscribe" to re-subscribe to it.

I added this last step and didn't have to restart Thunderbird, or do anything else for it to automatically work.