Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Thunderbird signature image error

  • 3 ответа
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от Matt

adrmark
adrmark
more options

Hi there,

This was not an issue for past 5+ years on Thunderbird, yet out of the blue, since last Thursday, every time I want to send out an email (signature block contains image which is pulling from our online storage file of: http://www.agencydr.com/storage/AgencyACCAllianceBanner.jpeg), the following error message appears:

"There was a problem including the file AgencyACCAllianceBanner.jpeg in the message. Would you like to continue sending the message without this file?"

Here's the HTML code for my signature file: 

 <font face="Arial"><font color="#000066">
       Mark Fotohabadi, Principal

       Agency for Dispute Resolution (ADR)

       9595 Wilshire Blvd, Suite 210, Beverly Hills, CA 90212</font></font>

   <font face="Arial"><font color="#000066"> 800.616.1202 toll free / fax (ext
       701)

       424.332.0840 direct

       www.AgencyDR.com

     </font></font>

   <a href="http://www.acc.com/alliance">Agency for Dispute Resolution is the exclusive ADR partner for ACC members</a>


Would appreciate your help in troubleshooting this for us.

Thanks much,

Mark

Hi there, This was not an issue for past 5+ years on Thunderbird, yet out of the blue, since last Thursday, every time I want to send out an email (signature block contains image which is pulling from our online storage file of: http://www.agencydr.com/storage/AgencyACCAllianceBanner.jpeg), the following error message appears: "There was a problem including the file AgencyACCAllianceBanner.jpeg in the message. Would you like to continue sending the message without this file?" Here's the HTML code for my signature file: <div class="moz-signature"> <font face="Arial"><font color="#000066"> Mark Fotohabadi, Principal<br> <b>Agency for Dispute Resolution (ADR)</b><br> 9595 Wilshire Blvd, Suite 210, Beverly Hills, CA 90212</font></font><br> <font face="Arial"><font color="#000066"> 800.616.1202 toll free / fax (ext 701)<br> <b>424.332.0840 direct</b><br> www.AgencyDR.com<br> </font></font><br> <a href="http://www.acc.com/alliance"><img alt="Agency for Dispute Resolution is the exclusive ADR partner for ACC members" title="http://www.acc.com/alliance" src="http://www.agencydr.com/storage/AgencyACCAllianceBanner.jpeg" border="0" height="80" width="650"></a><br> </b><br> </div> Would appreciate your help in troubleshooting this for us. Thanks much, Mark

Все ответы (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

does this image UYRL have the trailing ) that causes it not to work in this forum?

adrmark
adrmark Задавший вопрос
more options

Not sure I understand the question. No ) that I can see. What do you think is causing the image error on my email?

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Just as ca guess I would think it is your anti virus, as nothing has changed, I suspect it has had an update that is causing slow response to the download being available for inclusion in the email. Send me the HTML source in an email and I will have a look and see if I can make it work. You would have the email address as it is displayed in the same profile as the private message you sent me.