Поиск в Поддержке

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Crashes instantly on opening.

  • 2 ответа
  • 6 имеют эту проблему
  • 160 просмотров
  • Последний ответ от Cleanaeronstone72

more options

Hello,

I have installed "CUSTOM ROM OS" on my Samsung Galaxy Tab 2 (GT-P3100) - Android 5.0.2 "slimrom". Whenever I open the browser, after a few seconds it instantly crashes. This same problem is occurring with both the Browser. THE FIRFOX OFFICIAL AND BETA. Please help I want use my sync.

Image - http://imgur.com/es8GXRM

Thank you.

Выбранное решение

Hi Cleanaeronstone72:

Please provide the following information so we can help you:

  1. Are you using Firefox for android 36.0.0? We just released an update, please upgrade to Firefox for Android 36.0.1 and let us know if that helps!
  2. Surf to about:crashes and please reply with the report id of your crashes (the report id starts with "bp-") AND please reply with your version of Android (4.1 Jellybean, Lollipop 5, etc)

Cheers!

...Roland

Прочитайте этот ответ в контексте 👍 0

Все ответы (2)

more options

Выбранное решение

Hi Cleanaeronstone72:

Please provide the following information so we can help you:

  1. Are you using Firefox for android 36.0.0? We just released an update, please upgrade to Firefox for Android 36.0.1 and let us know if that helps!
  2. Surf to about:crashes and please reply with the report id of your crashes (the report id starts with "bp-") AND please reply with your version of Android (4.1 Jellybean, Lollipop 5, etc)

Cheers!

...Roland

more options

Roland Tanglao said

Hi Cleanaeronstone72: Please provide the following information so we can help you:
  1. Are you using Firefox for android 36.0.0? We just released an update, please upgrade to Firefox for Android 36.0.1 and let us know if that helps!
  2. Surf to about:crashes and please reply with the report id of your crashes (the report id starts with "bp-") AND please reply with your version of Android (4.1 Jellybean, Lollipop 5, etc)
Cheers! ...Roland

I was using Firefox v36, around 2 days ago.. Im sorry I get it the real problem was with my Android. (which I have changed). The 5.0.2 alpha was not supportable to many apps. And they used to get Shutdown. Sorry...