locks/freezes at startup. never gets to load screen, but is listed in the task manager at 17768 k. reinstalled multiple times, refreshed multiple times.
brand new, fresh install, deleted all old data. wont even get to the main screen, never had a splash screen. loading curser appears, then nothing. i look in task manager and i see firefox at 17k listed. doesntmatter how many times i hit the icon, it gets stuck at 17k. the only way to fix it is to restart the entire computer, or open firefox first thing in the morning, and leave it open all day. once u close it, u cant open it again unless you restart the pc. just started doing this about a month ago.
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Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
- Click the menu button
, click Help 
and select Restart with Add-ons Disabled.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
- On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
- On Mac: Hold the option key while starting Firefox.
- On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.
To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.
When you figure out what's causing your issues, please let us know. It might help others with the same problem.