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Okay my parents have a thunderbird email account with Mozilla and that's it. They recently got iPhones and I'm trying to add their email addresses to their phones but it needs a password and according to their Mozilla account (tools>options>security>passwords) they don't have a password. Thunderbird will not allow me to set up or "change the master password" either, I would assume because they don't actually have an account with Mozilla. I really just need help
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Who is the Email-service provider? Tbird is a program, an email-client not an email server. Neither is Mozilla Look at Account and account settings Incoming /outgoing servers If you cant find a saved password they just might enter it each time.
Thunderbird will not allow me to set up or "change the master password" either
The master password is supposed to protect account passwords Thunderbird was told to remember. http://kb.mozillazine.org/Master_password